The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Summary:

The Financial Services team is part of the SMB & Financial Services (SMB/FS) organization and is responsible for PayPal’s global financial services. Our financial services play a critical role in our customers’ lives and our broader ecosystem. Over 400M consumers and 35M merchants globally have access to our money management, credit & lending products, credit card, debit card, and pay later products, which provide them with convenient, flexible, cost-effective, secure and rewarding ways to borrow, save, and spend.
Our global pay later products reside at the very center of PayPal revolutionizing commerce and are a critical strategic priority for PayPal. Our global pay later products facilitate commerce for merchants, attracting new customers, increasing conversion and boosting average order size, and they offer incredible value to our consumers, providing them more flexible, convenient and affordable ways to pay. Our global pay later products also play an increasingly important role facilitating commerce in -store

Job Description:

Job Description Summary:

We are looking for a dynamic and visionary Head Of Product VP of Product Management to lead the vision, strategy, vision, and execution for our pay later products globally.  This leader will own PayPal’s global pay later roadmap, including our geo-expansion plans, consumer products, direct to consumer (DTC) products, and merchant products.  This leader will be responsible for building world-class consumer and merchant experiences that deepen engagement, drive growth, and strengthen our brand.   To be successful, you will need to thrive on changing the status quo but also remain laser focused on working customer back, making every experience seamless, simple, and intuitive for both our consumers and merchants.  This is a high-impact, high-visibility role that requires a balance of strategic thinking, operational excellence, and a deep understanding of consumer and merchant behavior.  

Job Responsibilities:

• Strategic Leadership: Develop and implement product strategies that align to PayPal’s strategic objectives and ensure a cohesive and comprehensive vision for our global pay later products.
• Product Development Lifecycle: Oversee the entire product development lifecycle from concept to launch including research, design, development, experimentation and iteration.
• Cross-Functional Collaboration: Work closely with our partner teams including large enterprise/checkout and consumer as well as functional teams like design, engineering, commercial, sales, marketing, legal, compliance, risk, data, identity and customer service teams as well as partners (banks, credit bureaus, networks) to ensure product success.  You will need to facilitate communication and alignment across multiple departments and teams.
• Strategic Planning: Participate in the development and execution of enterprise-level strategic planning processes, aligning release and program roadmaps with the organization’s overarching vision and OKR’s. Ensure that all initiatives are strategically positioned to maximize their contribution to the company’s long-term success.
• Team Leadership & Management: Lead and mentor a team of diverse product leaders and managers.  Foster a culture of working customer back, putting people first, winning as a team, innovation, growth and excellence. Participate in personal performance management and development activities including cross-training.
• Bias To Action:
  • Proven leadership: self-motivated and a self-starter with a “can do” attitude.
  • Team player, energetic personality, quality minded, focused, committed and able to work independently in a fast-paced, dynamic, changing environment.
  • High degree of professional confidence and credibility with effective presence, strong written and verbal communication skills, able to communicate technical concepts and plans at all levels.
  • Sharp business judgment, detail oriented yet able to always see the “big picture”
  • Strong partnering and influencing skills leveraging all communication mediums and throughout the organization, including senior leaders.
  • Define and articulate through PR/FAQs, narratives, presentations, and documentation the vision and direction of our global pay later products.
  • Strong problem-solving skills, able to prioritize among conflicting needs, advocate a course of action and pursue it consistently.
  • Ability to adapt, be flexible and responsive to dynamic situations.
  • Challenge traditional products and experiences and build the next generation of global pay later products and experiences.

Requirements:

• Bachelor’s degree in business administration, management, engineering or a related field.
• Minimum of 20+ years of product management experience.
• 10+ years of experience managing teams of product managers/leaders.
• Prior experience in financial services and specifically the buy now pay later space.  We will also consider candidates with prior experience in credit, lending and adjacent domains.
• Experience using AI to improve the effectiveness and efficiency of a team’s execution.
• Deep empathy and appreciation for our customer needs.
• Demonstrated track record of launching successful products for merchants and consumers across both mobile and web.
• Ability to work with a wide range of functions ranging from business experts to developers.
• Strong understanding of business KPI’s and the ability to drive them.
• Experience in an agile development environment.
• Strong leadership, coaching, and team management skills.
• Excellent communication, presentation, influencing, and stakeholder management abilities.
• Proficiency dealing with product complexity and initiative ambiguity.
• Experience multitasking and managing multiple releases concurrently.
• Strong understanding of the regulatory environment impacting global pay later products.
• Experience launching and operating financial products in global markets.

Subsidiary:

PayPal

Travel Percent:

0

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The base pay for this role will depend on where you work and the relevant experience and expertise you bring. The expected range of pay for this role by location is:

Primary Location | Pay Range:

San Jose, California | ($250,000.00 - $360,000.00 Annually)

Additional Location(s) | Pay Range:

No other locations are assigned to this requisition currently.

Additional compensation for this role may include an annual performance bonus, equity, or other incentive compensation, as applicable.

PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. Any such request is a red flag and likely part of a scam. To learn more about how to identify and avoid recruitment fraud please visit https://careers.pypl.com/contact-us.

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset-you. That’s why we offer comprehensive, choice-based programs, to support all aspects of personal wellbeing—physical, emotional, and financial—delivering meaningful value where it matters most. We strive to create a flexible, balanced work culture with a holistic approach to benefits, including generous paid time off, healthcare coverage for you and your family, and resources to create financial security and support your mental health.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion 

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.  In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected].

Belonging at PayPal: 

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.