Posted:
7/2/2026, 3:49:06 AM
Location(s):
Upper Austria, Austria
Experience Level(s):
Mid Level ⋅ Senior
Field(s):
Customer Success & Support ⋅ IT & Security
Workplace Type:
Remote
Pay:
€4k/mo
At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.
This position reports to:
Team Lead__
Your Role & Responsibilities
In this role, you will handle complex technical issues in the field of motion control and support our international teams in providing reliable customer service within industrial environments.
You will take ownership of challenging 2nd-level support cases, systematically analyze faults, reproduce issues, and work closely with the development team to develop sustainable solutions. Drawing on your practical experience, you will actively contribute to the continuous improvement of our products, their usability, and the associated documentation.
Rather than focusing on individual products alone, you will operate at the intersection of software, hardware, and applications, developing a comprehensive understanding of their interactions, dependencies, and overall system behavior.
In this role, you’ll help run what runs the world, by taking on meaningful work that drives real impact.
The work model for the role is: onsite with 10 home office days a month
Our team dynamics
We are a young, dynamic team that works closely together, supports one another, and continuously strives to improve.
A structured onboarding process is important to us:
You will begin with an intensive four-month training program (E Camp) designed to provide you with the technical foundation needed to excel in your role.
Being part of our team means that your work matters—your contributions are visible and have a direct impact on our products and customers worldwide.
What it takes to Run what runs the world
We offer a full range of benefits to help you thrive at work and beyond:
The minimum compensation, in accordance with the electrical and electronics industry collective agreement, is 3.888,53 EUR monthly for a full-time position as of May 2026. But we would be pleased to speak in person about your compensation package in relation to your qualifications and experience!
More about us: Machine Automation, ABB
ABB’s Machine Automation division delivers automation solutions and services for machine and factory applications across industries such as consumer-packaged goods, printing, life sciences, plastics, energy and maritime. With its B&R’s product portfolio, the division delivers integrated control and software, motion control, mechatronics, and machine automation technologies designed to simplify processes and optimize factory operations.
Join us. Be part of the team where progress happens, industries transform, and your work shapes the world.
Run What Runs the World.
#ABBcareers #LI-Hybrid #RunwithABB #Runwhatrunstheworld
Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.
Ready to make an impact?
Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.
Website: https://www.abb.com/
Headquarter Location: Zürich, Zurich, Switzerland
Employee Count: 10001+
Year Founded: 1988
IPO Status: Public
Last Funding Type: Post-IPO Debt
Industries: Automotive ⋅ Energy ⋅ Energy Management ⋅ Industrial Automation ⋅ Robotics
Visa Sponsorship: Sponsors work visas