Your work days are brighter here.

At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.

About the Team

As a member of our Sales Systems team, you will help design, implement and manage operational sales systems to support Workday’s strategic investments for continued growth and long term operational scale. You will be part of a multi-talented business systems team that specializes in portfolio management, business analysis, systems and process design along with strong project management skills. You will be responsible for leading business requirements and implementation for select processes, systems, and data across the customer lifecycle that supports developing rich and accurate Customer Entitlement data.

About the Role

Responsibilities 

• Work with business partners to define the scope of processes, systems and data, where Customer Entitlements are is developed 
• Document breakage points in the system and people processes and translate those into detailed use case documentation, functional solution requirements, and user process documentation. 
• Use Agile release planning tools such as Jira to develop artifacts and to provide inputs on scope, use cases, workflows, wire-frames, product requirements, acceptance criteria and other materials as needed to support technical design, development and QA activities
• Contribute to deployment testing process to ensure that developed solutions meet business requirements and use case scenarios
• Collaborate with IT Architects, Developers and Analysts to refine solution definition and make trade off decisions when necessary
• Assist with enterprise-wide program execution and portfolio tracking including coordination of tasks, milestones, and deadlines associated with the projects that you will lead
• Intake requirements and design inputs from multiple channels to self-prioritize deliverables and outcomes for the domain you will own
• Understand, resolve and communicate quasi-technical and functional roadblocks in the capability delivery process

About You

Qualifications

• A passion for systems and technology with an ability to identify creative solutions for complex business problems
• Up to 2 years of Business Systems Implementation or relevant project management experience 
• Expertise in one or more of the following areas: Go to Market (GTM) systems, New Product Introduction (NPI), Deal Management, Customer Success, Renewals Process & Operations
• Experience working with Salesforce suite of applications including CPQ platforms like Apttus or Salesforce CPQ, and comfortable working with data engineers surrounding data lakes.
• Background in Agile development and release methodologies, especially for automation of business processes, introduction of new products or monetization strategies
• Be able to function effectively in an energetic, fast paced environment while maintaining excellent organizational skills, focus and attention to detail

Our Approach to Flexible Work
 

With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.

Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!