Posted:
8/23/2024, 1:51:16 AM
Location(s):
Nebraska, United States ⋅ Lincoln, Nebraska, United States
Experience Level(s):
Junior ⋅ Mid Level
Field(s):
Customer Success & Support ⋅ Sales & Account Management
Workplace Type:
Remote
Job Overview: The Customer Success Specialist-Livestock is responsible for providing direct support to Tier I and Tier II customers and ensuring the continued success of Neogen Genomics' growing customer base. As a key member of the Customer Success team, your primary focus will be supporting the Customer Success Manager (CSM) and assisting customers with onboarding, technical resources, training, and creating a positive customer experience.
Essential Duties and Responsibilities:
Skills and Competencies:
Qualifications:
Education and Experience:
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Neogen is home to the largest genomic operation in the world! Our worldwide genomics operations deliver innovative, affordable DNA testing for the discovery and commercial application of genomic advances that enhance the safety and abundance of life. Our genomics tools are used by farmers and ranchers, and veterinary practitioners, to provide the best animal care possible, as well as enhance breeding programs.
Neogen’s culture combines stability with a deep belief in providing professional and personal growth. Our Pillars of Trust — the principles that guide our everyday decision-making, include Openness, Honesty, Credibility, Respect, and Service. It’s our belief in these characteristics that provides a consistent, happy and healthy work environment for our employees.
Website: https://neogen.com/
Headquarter Location: Lansing, Michigan, United States
Employee Count: 5001-10000
Year Founded: 1982
IPO Status: Public
Industries: Food and Beverage ⋅ Food Processing ⋅ Life Science ⋅ Manufacturing