Our growth is creating great opportunities! Our team is growing and we want to hire the most talented people we can. Once you've had a chance to explore our current open positions, please apply to the one you feel best suits you! You can keep track of your progress in the selection process as well as stay updated on new positions that might interest you. 

Shift

M-F 8 a.m. to 5 p.m.

Scheduled Weekly Hours

36

Position Summary:

The Audiology Assistant supports the daily operations of the Audiology Department by providing clinical, technical and administrative services under the direct supervision of a licensed audiologist or licensed hearing aid instrument dispenser.

ESSENTIAL FUNCTIONS:

This role assists with patient care, hearing aid maintenance, and workflow coordination to ensure high-quality audiologic services and excellent patient experience.

Clinical Support: Performed under the direct supervision of a licensed audiologist or licensed hearing instrument dispenser:

• Conducts routine checks of hearing aids and other amplification devices and equipment.

• Troubleshoot and perform minor repairs to hearing aids, earmolds, and other amplification devices which do not alter the shape, sound characteristics, or performance of the device.

• Cleaning of hearing aids and other amplification equipment

• Perform electroacoustic analysis of hearing aids and amplification devices

• Educate patients on the proper use and care of hearing aids and amplification devices

• Assist with the preparation of hearing aids and earmolds for fittings

• Contacting hearing instrument manufacturers and suppliers regarding the status of orders and repairs.

• Complete hearing aid orientation with patients once fully trained

Administrative Support:

• Maintain and file audiologic evaluations, hearing aid documentation and patient records.

• Assist with scheduling patient appointments, including not limited to, hearing aid pickups and referrals into the Audiology Department.

• Assist audiology staff with hearing aid trail agreements and documentation

• Verify patient insurance coverage for hearing aids and related services

• Prepare hearing aid cost estimates and review them with the patient as appropriate

• Assist with precertification and basic patient billing

• Answer patient phone calls, triage concerns and route messages to appropriate clinical staff

• Prepare exam rooms before and after patient appointments, ensuring cleanliness and readiness

• Stock rooms and department areas with supplies and maintain inventory as needed

• Assist with receiving and shipping supplies or hearing aid repairs

• Perform other duties as assigned

SPECIALIZED KNOW-HOW AND REQUIREMENTS

•    H.S. Diploma required.

•    Basic computer knowledge required.

•    Ability to connect with patients and maintain good rapport with patients.

•    Knowledge of basic coding for no charge appointments preferred.

•    Demonstrates knowledge necessary to provide care appropriate to any age-related needs of the patients served in the physician office. Demonstrates knowledge of the principles of growth and development appropriate to the patient population served. Able to assess and interpret data about the patient’s status to identify each patient’s needs and provide the appropriate care, including age-related care, needed by the pediatric, adolescent and/or geriatric patient group.
 

Compensation Range

$16.75 - $25.13

Available Benefits for Benefit Eligible Positions

Health and Dental Insurance

IMRF (Illinois Municipal Retirement Fund)

Retirement Fund (457 and 401A Plan)

Medical and Dependent Care Flexible Spending

Life Insurance

Short and Long Term Disability

Optional Insurances

Paid Time Off

Tuition Reimbursement and Loan Forgiveness

Gift Shop Discount

CGH Day Care Discount

CGH Dietary Discount

Employee Assistance Program

CGH Pharmacy Discount

CGH Vision Center Discount

Thank you for your interest in a career at CGH Medical Center.