Creates and implements effective communication strategies and plans that measurably advance desired business outcomes. Identifies the best media and channels for communicating effectively and engaging various audiences.

This role will play a key role within Vanguard’s Corporate Communications team in Europe. The team is responsible for raising the firm’s awareness and managing its reputation. The person will lead messaging in the U.K. and Europe, responding to market events, industry/public policy developments, and reputation issues. They’ll work closely with senior business stakeholders across the enterprise, global corporate communications and public relations. The corporate communications team consists of internal communications, public relations, and strategic communications. It serves key internal stakeholders across the U.K., Germany, Italy, Switzerland, the Netherlands and Spain.

Creates and implements effective communication strategies and plans that measurably advance desired business outcomes. Identifies the best media and channels for communicating effectively and engaging various audiences.

Core Responsibilities

• Lead on establishing bank of strategic communications messaging for Europe based on distribution team needs and aligned with business priorities. Partner closely with distribution teams on this.
• Prepare strategic communications messaging in response to market events, industry/public policy developments and reputation issues, working closely with key business stakeholders and PR.
• Craft campaign narrative for key Europe strategic themes including Savers to Investors, Value of Advice and Retirement. Partner with Marketing/PR/GR to drive themes externally.
• Prepare necessary crisis communications as situations arise and take ownership for crisis communications playbooks.
• Support internal communications for Vanguard Europe and partner closely with Strategic Services, HR and other business units to land crew messaging. Take a lead role in core Internal Comms opportunities such as 50th Anniversary celebrations. Support CRGs on internal comms messaging as necessary.

Qualifications

• Minimum seven years related work experience, three years Communications experience preferred.
• Financial Services/Investment services background preferred
• Undergraduate degree or equivalent combination of training and experience. Graduate degree preferred.

Special Factors

• Hybrid work model
• Vanguard is not offering sponsorship for this position.

Why Vanguard?

Vanguard is a different kind of investment company. It was founded in the United States in 1975 on a simple but revolutionary idea: that an investment company should manage its funds solely in the interests of its clients.

This is a philosophy that has helped millions of people around the world to achieve their goals with low-cost, uncomplicated investments.

It's what we stand for: value to investors.

Inclusion Statement 

Vanguard’s continued commitment to diversity and inclusion is firmly rooted in our culture. Every decision we make to best serve our clients, crew (internally employees are referred to as crew), and communities is guided by one simple statement: “Do the right thing.” 

We believe that a critical aspect of doing the right thing requires building diverse, inclusive, and highly effective teams of individuals who are as unique as the clients they serve. We empower our crew to contribute their distinct strengths to achieving Vanguard’s core purpose through our values. 

When all crew members feel valued and included, our ability to collaborate and innovate is amplified, and we are united in delivering on Vanguard's core purpose: to take a stand for all investors, to treat them fairly, and to give them the best chance for investment success. 

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.