Senior Business Change Practitioner

Salary: National ranging from £49,700 to £70,000 and London from £53,300 to £75,000

Are you interested in joining a team that work closely with business areas to deliver business change activities in support of technology, regulation, process and behavioural changes?

The team/ department

Our Change Directorate is at the forefront of our ambition to transform the FCA into a data-led regulator, and our work enables the FCA to effectively regulate some of the UK’s most complex financial markets.

Within the Change Directorate, our Departmental Change Teams (DCT) work closely with business areas to deliver business change activities in support of technology, regulation, process and behavioural changes. DSTs are made up of key change disciplines such as business change, project management and business analysis.

We are looking for an experienced Senior Business Change Practitioner to join our Departmental Change Team to help to deliver our portfolio. The successful candidate will be responsible for the people side of business and technical change; they will have a track record of delivering end-to-end business and technology change in challenging environments, will demonstrate outstanding stakeholder management and communication skills, and use their problem-solving, proactive mindset to collaborate with others developing and implementing appropriate change management strategies on projects and programmes.

What you will be doing (the role)

• Analysing stakeholder groups and driving stakeholder engagement and management to support project and programme delivery

• Developing detailed change impact assessments and securing a shared view of these impacts across areas impacted, the programme team and the business area sponsoring by the change

• Developing effective and appropriate change interventions and deliverables in conjunction with the business and programme team to manage these impacts. Change activities will include, amongst others: the establishment and leadership of change champion networks, communication plans, engagement materials, training needs analysis, go-live readiness plans and supporting the transition to BAU teams

• Working closely with project and programme teams to deliver change aligned to the FCA’s Change Delivery Framework and collaborating with other areas to ensure a joined-up experience for end users

• Being an active member of the Business Change practice, supporting the development of content for capability frameworks, best practice methodologies and deliverable frameworks

What you will get from the role

• The satisfaction that your work makes a real difference and contributes to the FCA delivering on its mission

• Critical part of a delivery team delivering a pipeline of work that will help redefine the FCA’s technology landscape for years to come

• Ability to support the successful realisation of business outcomes within the FCA

• A challenging and varied workload across a varied portfolio of change 

• An opportunity to work in a collaborative, learning environment with a team of talented and motivated colleagues

Our competitive flexible benefits scheme gives you the opportunity to create a personalised benefits package, tailored to suit your lifestyle. You can use this allowance to purchase additional benefits such as dental or cycle to work or you have the option top up your base salary by taking this as cash.

Core benefits that you will receive as standard are:

• 25 days holiday per year

• Private healthcare with Bupa

• A non-contributory Pension of at least 8% of basic salary each month (there are several contribution levels that increase depending on your age – up to 12% a month once you reach age 35).

• Life assurance of eight times your basic salary

• Income protection

We support hybrid working which means you will be able to work from home up to 60% of the time over a month with the remainder of your time in one of our three office locations.

The skills and experience you will have

Minimum

We are a signatory to the Government’s Disability Confident scheme. This means that we will offer an interview to disabled candidates entering under the scheme, who best meet the minimum criteria for a role.  

• Evidence of delivering organisational change involving changes to people, processes, technology, structure, behaviour and new ways of working

• Experience of change management theories in the context of a delivery framework such as waterfall or agile

Essential

• Strong organisational skills with proven ability to manage competing priorities in a fast-paced environment

• Experienced in stakeholder management, overcoming resistance to change, building trust, and addressing key issues

• Knowledgeable in change management within both waterfall and agile frameworks, with experience in project planning

• Proficient in risk identification, developing mitigation strategies, and securing stakeholder agreement on risk management

• Excellent communication and interpersonal skills, including experience in crafting organisation-wide communication materials

• Collaborative team player who values diverse skills and expertise, with the ability to travel to FCA Stratford office for meetings as needed

About the FCA

The FCA regulates the conduct of 50,000 firms in the UK to ensure our financial markets are honest, fair and competitive. We do this to make sure markets work well for individuals, businesses and the economy as a whole. For more information on what we do, our three-year strategy can be found here.

The FCA's Values & Diversity

Our ambition is to cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences and similarities enable us to be a better organisation – one that makes better decisions, drives innovation, and delivers better regulation. 

The FCA is committed to achieving greater diversity across all levels of the organisations. Given this, we particularly welcome applications from women, disabled and minority ethnic candidates for our senior associate role. 

Flexible working

We welcome applications from candidates who are looking for flexible arrangements.  Many of our staff work flexibly including working part-time, staggered hours, and job shares.  We can’t promise to give you exactly what you want but we won’t judge you for asking.

Multi-location

As part of the FCA’s on-going commitment to develop our national presence, most of our vacancies are now open to working in our Edinburgh, Leeds, or London offices.  This means that as part of the application process you will be able to select your preference of which office location you would like to work from. 

Useful information

Applications for this role close at 23:59 on 19th September 2024

The role is graded as Senior Associate – Regulatory.

Got a question? 

If you are interested in learning more about the role, please contact:

For internal applicants, please contact Sara Holland at [email protected]

For external applicants, please contact Ifrah Azam at [email protected]

What to expect from our interview process

The assessment process consists of an initial screening call with the hiring manager.  If successful, you will be invited to attend a competency-based interview.   

Application support  

We want to remove any possible barriers and are committed to providing a wide range of reasonable adjustments so that you can keep the focus on your conversations and be at your best.  

If you have an accessibility requirement, disability, or condition that means you might require changes to the recruitment process, please contact your recruiter to discuss this further. Our aim is to make your application as easy and comfortable as possible, and your recruiter will be happy to work with you to make any necessary arrangements where possible. 

Please note that all applications must be submitted through our online portal, applications sent via email will not be accepted.