Job Description

As a Key Account Manager within our Oncology Business Unit, you will play a pivotal role in driving the growth and success of our Oncology Portfolio across the region. Reporting directly to the Oncology Business Unit Director, this position is predominantly field-based (80%) and offers a unique opportunity to collaborate with interdisciplinary teams to meet and exceed the needs of our customers.

You will be responsible for identifying and translating customer needs into actionable insights for internal teams, optimizing revenue generation, and building strong, strategic relationships with key decision makers. Your expertise will be essential in mapping decision-making processes and coordinating multidisciplinary teams to enhance patient outcomes and business performance.

Key Responsibilities

• Customer & Market Insight: Develop a deep understanding of key accounts, stakeholders, and the overall decision-making landscape within the oncology market.
• Account Planning: Create and implement comprehensive account plans that capture both short- and long-term opportunities, aligned with business objectives.
• Collaboration & Coordination: Partner with cross-functional teams (medical, marketing, market access, etc.) to ensure a unified, customer-centric approach.
• Relationship Management: Build and maintain trusted relationships with healthcare professionals, key opinion leaders, and decision makers.
• Strategic Negotiations: Lead negotiations for strategic collaborations and business agreements that support brand access and profitability.
• Performance Monitoring: Track key performance indicators (KPIs) and adjust strategies as needed to maximize impact.
• Scientific Exchange: Engage in scientific discussions and knowledge-sharing activities to bridge the gap between clinical practice and scientific innovation.
• Market & Competitor Analysis: Continuously monitor market trends, competitor activities, and healthcare system changes to inform strategic decisions.
• Cross-Functional Leadership: Coordinate multidisciplinary teams and facilitate productive meetings to align goals and share critical information.

Education, Background & Experience

• Bachelor’s or Master’s degree in Business (Sales/Marketing) or a relevant field such as Medicine, Manufacturing, Research, or Healthcare.
• Minimum of 3 years’ experience in a customer-facing role.
• Preferably 3 to 5 years of experience within the healthcare or pharmaceutical industry.
• Strong knowledge of customer and business strategy.
• Solid understanding of local healthcare systems and reimbursement processes.
• Fluency in both the local language and English is mandatory.

Key Competencies & Skills

• Strategic Thinking: Ability to analyze market dynamics and competitor strategies to develop effective business plans.
• Strategic Business Management: Expertise in managing key accounts and implementing initiatives that drive growth and create value.
• Sales Acumen: Proficient in customer engagement, account segmentation, and market management to maximize sales opportunities.
• Negotiation Skills: Skilled in establishing mutually beneficial partnerships and collaborations with key stakeholders.
• Communication & Collaboration: Excellent interpersonal skills to foster teamwork and build strong professional relationships.
• Scientific Literacy: Ability to engage in scientific exchange and translate clinical insights into actionable business strategies.

Why Join Us?

• Be part of a dynamic and innovative team committed to improving patient outcomes in oncology.
• Work in a role that offers autonomy, strategic impact, and the opportunity to collaborate across disciplines.
• Contribute to addressing unmet medical needs through science-driven business solutions.
• Competitive salary and benefits package.

How to Apply?

If you are passionate about oncology, customer-centric, and ready to make a meaningful impact, we invite you to apply by submitting your CV and cover letter.

Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully 
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

Employee Status:

Regular

Relocation:

Domestic/International

VISA Sponsorship:

No

Travel Requirements:

75%

Flexible Work Arrangements:

Remote

Shift:

Not Indicated

Valid Driving License:

Yes

Hazardous Material(s):

n/a

Required Skills:

Clinical Documentation, Contract Management, Customer Relationship Management (CRM), Data Analysis, Data-Driven Marketing, Decision Making, Emergency Care, Market Analysis, Nursing, Oncology, Oncology Care, Oncology Marketing, Oncology Massage Therapy, Oncology Nursing, Operational Delivery, Pharmaceutical Sales, Product Knowledge, Relationship Building, Sales Strategy Development, Strategic Planning, Teamwork

 Preferred Skills:

Job Posting End Date:

08/24/2025

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.