R10048325 eBusiness Manager (Open)

Location:

Denver, CO - Vasquez - Retail shopSalt Lake City, UT - Filling industrial

How will you CONTRIBUTE and GROW?

Position Title: eBusiness Manager

Denver, CO or Salt Lake City, UT
Monday through Friday
Frequent travel (50-60%) including overnight stays.

How will you CONTRIBUTE and GROW?
This position functions as the eCommerce Champion/Region Manager and is the single point of contact for the eBusiness Team for the Region.  The Regional eBusiness manager drives the adoption, communications, training, sales and marketing, and quality assurance efforts for all digital channels of the Region.

In particular you will:

• Be the single Point of Contact for the eBusiness Team in the Intermountain Region.
• Lead/Drive the adoption effort by working with Region to identify and prioritize field sales customers to tar get for adoption.
• Managing training of sales team(s) on how to sell the benefits of using the Airgas.com site to customers.
• Managing the tracking, follow-through, reporting of Adoption activities and other digital initiatives.
• Assisting in presentations for the larger Regional accounts as the Region “eBusiness Expert”.
• Providing reporting and communication of regional eBusiness performance;
• Communicating regional specific spiff and incentive programs.
• Acting as the primary customer advocate to ensure customer utilization and satisfaction; and serving as an escalation point and program manager to ensure resolution of business and/or technical issues.
• Communications Managing the communications process inside the Region in regards to the eBusiness program.
• Acting as the representative for the Region in regards to issues, concerns, etc., with the Corporate team.
• Collecting and delivering to Product Management, enhancement requests on behalf of the Region or its Customers.
• Serving as the primary Region representative that analyzes and articulates the condition and progress of Region level eBusiness KPI’s and metrics.

Training responsibilities include:

Website – Coordinating the training program for branch and customer-facing associates with the Regional Training Leaders;

Sales – Coordinating sales training across the Region as part of the adoption process; and process Change – Coordinating any process change training with the Regional Training Leaders/ABOC’s/Operations teams.

Sales & Marketing responsibilities include:

Pricing  -- Coordinating the Region-specific pricing items (e.g., rent, hazmat, deliver, etc.) with the Region or Division Pricing Director;

Sales – Acting as Region “expert” to support adoption sales presentations with large regional customers;

Project Manager – Assuming role for large Regional or Strategic Accounts within their Region; acting as a project manager to support eBusiness or eMarket implementations;

Quality Assurance responsibilities include:

Serving as the Region level User Acceptance Testing contact;

Supporting the product management organization by determining Region-specific use cases; and providing final “Go/No Go” direction from the Region digital initiatives.

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Are you a MATCH?

Are you a match?

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE:

• Bachelor’s Degree in business-related field or equivalent experience; Graduate Degree in a business-related  field or equivalent experience preferred.

• Deep understanding of assigned regional business.

• Familiarity with basic eCommerce principles, technology, and terminology.

• Deep customer-facing experience with a marked understanding of customer needs and processes.

• Demonstrated ability in establishing constructive and effective relationships both inside and outside the organization; ability to command trust and respect.

• Travel 50-60%

• Ability to write routine reports and record information. 

• Ability to speak effectively before customers or associates.

• Ability to present training material effectively to a group of associates using PowerPoint slides and other visual materials.

Pay range: $70,000 - $85,000 DOE

This position will remain open until at least:  Monday July 29, 2024

Incentive pay: This position is eligible for incentive compensation in the following program: quarterly bonus program

Employee benefits:  As an Airgas associate, you will have access to a wide array of benefit plans and programs designed to encourage the well-being of you and your family. Benefits include:  Medical coverage - Flexible Spending Account - Health Savings Account (if you elect the Choice HSA plan) - Dental coverage - Vision coverage - Participation in the Healthcare and/or Dependent Care Flexible Spending Accounts - Short-term and Long-term Disability - Life and accidental death and dismemberment (AD&D) insurance - Employee Assistance Program (EAP) - Pre-tax commuter transportation benefit - Tuition Assistance - 401(k) Plan (including a company match contribution) - Paid Time Off, including paid vacation, sick leave, maternity, paternity,  holidays, jury duty and funeral/bereavement leave.

 

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Your differences enhance our performance

At Airgas, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.

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Equal Employment Opportunity Information
 

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. 

Please click here to view the EEO Know Your Rights poster and here to view the Pay Transparency Nondiscrimination poster. Airgas, an Air Liquide Company invites any applicant and/or employee to review the Company’s written Affirmative Action Plan or Policy Statement. This plan or policy statement is available for inspection upon request.

Airgas, an Air Liquide Company and its group of companies does not discriminate against qualified applicants with disabilities and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to benefits and privileges of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us by email at [email protected].

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