Posted:
6/7/2026, 5:00:00 PM
Location(s):
Arizona, United States
Experience Level(s):
Senior
Field(s):
Customer Success & Support
Workplace Type:
Remote
Work Schedule
Standard (Mon-Fri)Environmental Conditions
Laboratory SettingJob Description
Fully on Site Work
Divide between 2-3 of our sites
When you’re part of the team at Thermo Fisher Scientific, you’ll do important work. And you’ll have the opportunity for continual growth and learning in a culture that empowers your development. With revenues of more than $40 billion and the largest investment in R&D in the industry, we give our people the resources and opportunities to make significant contributions to the world.
Discover Impactful Work:
Through Unity Lab Services, we offer integrated lab services, support, and supply management with customized service offerings and world-class experts to address our customers' unique laboratory business needs. Our inventory management specialists use our intuitive electronic systems and mobile scanning tools to ensure orders move efficiently from dock to desk.
Work Shift:
Monday through Friday
7:00 am to 3:30 pm
9:00 am to 5:00 pm
A day in the Life:
Use handheld RF scanners and our mobile app to perform replenishments, stock rotation, cycle counts, order entry, returns, and backorder processing
Receive and inspect shipments, scan and store items, and maintain cycle counts to guarantee up-to-date inventory records
Own customer interactions—respond via email (our primary channel), follow up by phone, and assist internal partners to resolve questions and build trust
Collaborate with supervisors and teammates to propose and implement improvements that streamline daily workflows
Uphold safety and organization standards in every work area by following site guidelines and wearing required PPE
Proactively monitor stock levels and flag gaps or issues to prevent operational impacts
May perform other duties as assigned by the Supervisor
Keys to Success:
Education
High school diploma or equivalent required.
Experience
2–3 years of customer-facing, retail stocking, warehouse, or inventory-control experience
Knowledge, Skills, Abilities
Confident using RF handheld scanners or mobile scanning apps and basic Microsoft Office tools
Excellent verbal and written English communication skills—especially via email—and a friendly, solution-focused approach
A self-starter who thrives with detail, accountability, and teamwork
Physical Requirements / Work Environment
The role primarily involves working independently at customer sites, which may include areas with chemical-based allergens like penicillin and tetracycline.
Personal protective equipment, such as lab coats, coveralls, facemasks, and steel-toe shoes, is often required.
The position requires regular lifting of 30-40 lbs (up to 50 lbs occasionally) and using equipment like pushcarts and forklifts to move up to 100 lbs.
Standing, walking, and manual material handling are frequent activities, sometimes in varied temperature environments.
Overtime work may also be necessary.
As a condition of your employment with Thermo Fisher Scientific, you must successfully complete and satisfy Thermo Fisher’s pre-employment screening (including background check and drug test) and any customer-mandated screening, credentialing, or badging requirements. Customer requirements may differ from or exceed Thermo Fisher’s criteria.
Website: https://www.thermofisher.com/
Headquarter Location: Waltham, Massachusetts, United States
Employee Count: 10001+
Year Founded: 2006
IPO Status: Public
Last Funding Type: Post-IPO Debt
Industries: Bioinformatics ⋅ Biotechnology ⋅ Cloud Data Services ⋅ Consulting ⋅ Health Care ⋅ Life Science ⋅ Management Information Systems ⋅ Office Supplies ⋅ Precision Medicine