Helping careers take flight. Reshaping an industry. Enable your career to be Made on Duck Creek.  

WHO WE ARE

Duck Creek Technologies is the intelligent solutions provider defining the future of the property and casualty (P&C) and general insurance industry. We are the platform upon which modern insurance systems are built, enabling the industry to capitalize on the power of the cloud to run agile, intelligent, and evergreen operations. Our modern SaaS solutions help insurers set a new standard and revolutionize how consumers interact with insurance companies.  

Authenticity, purpose, and transparency are core to Duck Creek, and we believe insurance should be there for individuals and businesses when, where, and how they need it most. Our market-leading solutions are available on a standalone basis or as a full suite, and all are available via Duck Creek OnDemand. With more than 1,000 successful implementations to date, Duck Creek removes the IT burden for insurers so they can focus on the business of insurance. 

We have a flock of more than 1,800 employees across the globe and are proud to be a Flexible-First employer. We empower our employees with the choice to work from an office, from home, or on a hybrid schedule. Our flexible-first environment fosters productivity, inclusion, collaboration, and ensures a consistent employee experience regardless of location. 

If working in a fast-paced, rapidly evolving company that is transforming one of the world’s oldest and largest industries sounds exciting, let us know. We are excited you are considering Duck Creek as a future employer and hope you decide to join “The Flock”! 

To learn more about us, visit www.duckcreek.com and follow us on our social channels for the latest information – LinkedIn and Twitter. 

WHAT YOU’LL DO

Duck Creek’s products are built for a cloud-native, true SaaS architecture, characterized by a complex, multi-layered code structure and functionality. All products are hosted on the Azure cloud platform, leveraging various Azure services, and supported by an end-to-end CI/CD pipeline for automated testing, build, and deployment.

As part of the Distribution Management team, you'll play a key role in transforming our product into a multi-tenant, true SaaS solution utilizing advanced DevOps and cloud-native methodologies.

In this role, you’ll mentor and guide other engineers, tackle issues or challenges faced by our customers, and work closely with multiple stakeholders to triage and resolve customer issues. Your collaboration with engineers and stakeholders across Duck Creek will be essential.

Beyond technical skills, leadership qualities are crucial to advance our DevOps practices. The ideal candidate will design, implement, and manage our cloud infrastructure, ensuring high availability, scalability, and optimal performance of our applications.

WHAT YOU’VE DONE

We are looking for a passionate and experienced DevOps Engineer to join our team. The ideal candidate will hold a degree in Computer Science or a related field, with 8-10 years of experience in DevOps and Cloud-native environments. You should have deep expertise in Azure services and a robust DevOps technology stack supporting automation, collaboration, continuous integration, continuous delivery, and beyond.

Knowledge and Skills:

• Possesses a deep understanding of DevOps implementation on the Azure cloud, encompassing security and monitoring to support Agile value delivery to customers.

• Extensive knowledge in the following areas: 

  • Deployment orchestration using Kubernetes (K8S) and Azure Kubernetes Service (AKS) for secure and isolated tenant environments. 

  • Implementation and management of Continuous Integration and Continuous Deployment (CI/CD) pipelines using Azure Pipelines, including service containerization and compilation. 

  • Creation and management of infrastructure for Kubernetes/AKS and Azure DevOps (ADO) build agents using Terraform. 

  • Integration of security and quality checks into the CI/CD lifecycle using tools such as Snyk, Black Duck, and SonarQube. 

  • Scripting to automate repetitive tasks and manage infrastructure efficiently using languages like PowerShell, Python, or Java. 

  • Best practices for version control and branching in GitHub. 

• Multitenancy and Cloud-Native Solutions:

  • Design and implement multitenant solutions to support multiple customers on shared infrastructure.

  • Ensure the security and isolation of tenant environments.

  • Leverage cloud-native technologies to enhance application performance and reliability.

• Collaboration and Mentorship:

  • Work closely with cross-functional teams, including developers, QA, and operations, to ensure seamless integration and delivery of services.

  • Provide technical leadership and mentorship to junior DevOps engineers.

  • Participate in architecture reviews, code reviews, and contribute to the continuous improvement of processes and practices.

• Documentation and Reporting:

  • Maintain comprehensive documentation of infrastructure, processes, and procedures.

  • Identify and document opportunities to optimize DevOps solutions.

• Solutioning, Collaboration, and Mentorship:

  • Strong problem-solving skills with the ability to work under pressure.

  • Collaborate closely with cross-functional teams to ensure seamless integration and delivery of services.

  • Provide technical leadership and mentorship to junior DevOps engineers.

  • Communicate complex technical concepts effectively to non-technical stakeholders.

• Relevant Azure certifications (e.g., Azure Developer Associate, Azure Solutions Architect) are a plus.

Good to have:

• Observability and Monitoring:

  • Develop and implement comprehensive observability strategies using OpenTelemetry (OTEL), Grafana, and Splunk.

  • Experience with Prometheus open-source monitoring and alerting toolkit designed for reliability and scalability.

  • Monitor the health, performance, and security of applications and infrastructure, ensuring high availability and reliability.

  • Set up and manage alerts, dashboards, and incident response processes to address issues proactively.

WHAT WE STAND FOR 

Our global company celebrates & leverages the differences each employee brings to the table. Our success is a direct result of an inclusive culture where opportunities to learn from one another occur regardless of title, seniority, or background. This collaborative and team-oriented approach is at the core of how we operate and continuously improve our products, services, and systems. 

As such, Duck Creek is committed to providing equal opportunity to all employees and applicants – to recruit, hire, train, and reward employees for their individual abilities, achievements, and experience without regard to race, color, gender, religion, sexual orientation, age, national origin, disability, marital, military, or any other protected status. 

We strive to be an example to the world of inclusion, diversity, and equity in all things – where employees are free to be their authentic selves in the workplace and in the communities in which we live. We believe in leading by example and are proud of the diversity of our team and our shared commitment to our Core Values: We Prioritize Respect; We Listen; We Care; We Add Value; and We Lead.

To learn more about our inclusive company culture, values, DE&I initiatives, and people, please visit: https://www.duckcreek.com/life-at-duck-creek/

Please let us know if you encounter accessibility barriers with our web content by sending an email to [email protected].

Duck Creek Technologies does not accept, nor will we pay a fee for any hires resulting from unsolicited headhunter or agency resumes.