Nasdaq is currently seeking a motivated and passionate individual to join our Trade Surveillance Team in Vilnius.

Nasdaq’s Trade Surveillance service powers surveillance and compliance for over 150 market participants across 65 markets globally. Scalable to millions of transactions and flexible to manage several outstanding data sources, NTS Surveillance holistically examines scenarios across multiple venues and asset classes.

As Senior Functional Analyst you will be the primary contact point between our client and first level support for all functional business issues. You will work together with other analysts and a variety of global cross-functional teams to ensure the client receives the quality service Nasdaq strives to deliver through incident management, accountability, and professional communication.

You can expect an autonomous but fast-paced work environment where you are recognized for your results and ability to drive things forward. Every day brings many opportunities to learn & grow and rewards with a global impact we build.

Key Responsibilities:

• Provide end-to-end client support via an internal ticketing system (JIRA) whilst ensuring client communication is clear and concise

• Collaborate with global teams to assure timely coordination, solving sophisticated problems or questions

• Deliver product training to internal staff and clients

• Build, modify and review documentation

• Review and summarize product improvement requests received from the client and cooperate with the Product Management team towards implementation

Required Qualifications:

• Attention to detail, highly organized, ability to work in high pressure, fast-paced environment

• Ownership, analytical and logical approach to solving issues. Mathematical knowledge will be a plus

• Have previously worked with remote and cross-functional teams

• Know-how of MS Office package

• Excellent English verbal and written skills

What Would Be Nice to have:

• Financial market, trading knowledge and/or degree in Finance or related fields

• Experience in a client-facing role is an advantage

• Confidence to attend client meetings and represent the company

This position will be located in Vilnius and offers the opportunity for a hybrid work environment at least 3 days a week in-office, subject to change, providing flexibility and accessibility for qualified candidates.

Benefits & Rewards

We offer a competitive, well-rounded rewards package that supports you and your family - inside and outside work.

The base pay range for this role is 2300 – 2600 EUR gross. Actual pay depends on your skills, experience, education, and location. In addition to base pay, we offer short-term incentives (bonus or commission) and long-term incentives (equity), where applicable, as well as the following benefits:

• Annual bonus

• Annual equity grant

• Employee Stock Purchase Plan offering discounted company shares

• Pension plan with Nasdaq contribution

• 6 additional days off per year

• Extra vacation time based on tenure

• Work from (almost) anywhere – up to 20 days/year

• Paid time off to volunteer

• Health insurance

• Free gym, yoga & pilates classes and discounted in-office massages

• 247 mental health support for you and your family

• Global mentoring program

• Unlimited access to e-learning platforms

• Hybrid work setup

• Modern and comfortable work environment with fresh fruit, snacks, and weekly Fika breaks

For more information, visit Nasdaq Benefits & Rewards Career Page.

A working permit for the EU is required.

Individuals applying for or occupying this position must have no previous unspent convictions for criminal offences under the Criminal Code of the Republic of Lithuania, with the exception of offences solely related to minor road traffic violations.