Analyst, Internet Product Management

Posted:
9/6/2024, 7:57:05 AM

Location(s):
Philadelphia, Pennsylvania, United States ⋅ Pennsylvania, United States

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Product

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Internet connectivity is a rapidly evolving and hyper competitive space. The Consumer Internet Product team is focused on delivering a superior connectivity experience to residential customers through our network, hardware, and consumer facing feature set. The Consumer Internet Product team identifies new growth opportunities and disruptive business models for Xfinity Internet, driving ideas from ideation to execution. The primary scope of responsibility is supporting the full product lifecycle from initial strategy through go-to-market launch, and ongoing operational ownership. The team works closely with key stakeholders across the organization to own the end-to-end product life cycle. These key stakeholders include, but are not limited to, the competitive, marketing, finance, pricing & packaging, digital experiences, procurement, care, engineering, and sales teams.

This analyst role will assist in creating, launching, and managing internet products. Responsibilities include supporting strategic vision and road map creation, defining requirements for individual products, and partnering with stakeholders to bring these products to life. We're looking for self-starters who have the desire to learn, have excellent work ethic, and thrive in challenging environments. This individual will report to the Director of Product Management.

Job Description

Core Responsibilities

  • Work collaboratively with the organization to develop products including business cases, technical feasibility assessments, consumer value propositions, business requirements, go-to-market strategies, and competitive responses.
  • Conduct in depth analysis, including collecting and synthesizing both internal and external data, to support strategic recommendations and business decisions.
  • Work cross-functionally to plan and execute multiple projects, define requirements, and resolve operational issues.
  • Work with product leaders to drive progress in the face of ambiguity or uncertainty
  • Ability to think logically and clearly communicate complex information in a structured, concise, and simple way that is easy to digest.
  • Desire to become an excellent storyteller using Excel and PowerPoint.
  • Customer-centric mind set grounded in a desire to learn and grow
  • Consistent exercise of independent judgment and discretion in matters of significance.
  • Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
  • Other duties and responsibilities as assigned.

Minimum Requirements

  • Bachelors Degree or Equivalent
  • Excellent team-work and interpersonal skills
  • Strong strategic thinker with analytical skills
  • Customer-obsession; prior roles with a focus on creating, defining, & advocating for customer value
  • Quick learner, comfortable with nascent technologies and emerging strategies
  • Fluent in MS Office including Word, Excel and strong PowerPoint/Keynote experience

Employees at all levels are expected to:

  • Understand our Operating Principles; make them the guidelines for how you do your job.
  • Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
  • Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
  • Win as a team - make big things happen by working together and being open to new ideas.
  • Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
  • Drive results and growth.
  • Respect and promote inclusion & diversity.
  • Do what's right for each other, our customers, investors and our communities.

Disclaimer:

  • This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an EOE/Veterans/Disabled/LGBT employer.

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.


Please visit the benefits summary on our careers site for more details.

Education

Bachelor's Degree (Required)

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relative Work Experience

2-5 Years

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.