Location: Amsterdam or London

About the Team

Join our Product Analytics team within Research Products, where we transform data into actionable insights to improve digital products. We value curiosity, collaboration, and a passion for making data-driven decisions. Our team uses tools like SQL, Python/R, Tableau, and Adobe Analytics to uncover opportunities and drive product improvements.

About the Role

In this role, you will lead the Product Analytics scope on one or more of our fast-growing, innovative, world-leading products such as ScienceDirect, the world’s biggest scientific publishing platform. You will be part of a large analytics team (30+ analysts) located in London and Amsterdam, working with product teams and other stakeholders across US, UK and the Netherlands. 

Responsibilities:

• Define metrics that reflect user success and satisfaction, working closely with stakeholders.
• Build dashboards and reports to track product performance and user engagement.
• Use data analysis and experimentation (including A/B testing) to identify and validate opportunities for improvement.
• Support strategic decisions by combining data from various sources to answer key business questions.
• Communicate insights clearly and advocate for a data-driven culture across the organization.

Requirements:

• Growth mindset: Enthusiasm for learning and adapting.
• Experience in data analysis, collaborating with stakeholders, and driving projects to completion.
• Proficiency with SQL and a strong understanding of data-driven problem solving.
• Effective communicator, fluent in English, with experience presenting findings to varied audiences.
• Ability to work inclusively with colleagues from different backgrounds and perspectives.
• Experience in product analytics, digital product optimization, A/B testing, and web analytics.
• Familiarity with tools such as Excel, PowerPoint, Python/R, cloud data warehouses (e.g., Amazon Redshift), and analytics platforms (e.g., Databricks, Tableau).
• Experience working in cross-cultural and cross-functional teams.

Work in a way that works for you:

We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

Working for you:

We know that your well-being and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

- Dutch Share Purchase Plan

- Annual Profit Share Bonus

- Comprehensive Pension Plan

- Home, office or commuting allowance

- Generous vacation entitlement and option for sabbatical leave

- Maternity, Paternity, Adoption and Family Care leave

- Flexible working hours

- Personal Choice budget

- Variety of online training courses and career roadshows

- Wellbeing programs and gym facility in the office

- Internal communities and networks

- Various employee discounts                                                                                                                             

- Recruitment introduction reward

- Work from anywhere

-Employee Assistance Program (global)

-Annual Event

About the Business:

A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. What you do every day will help advance science and healthcare to advance human progress.

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