The Business Development Intern works closely with the business development and marketing team through market research, data management, lead generation, client communication, and sales support activities. They will also contribute to client success initiatives, project coordination, event planning, content creation, performance metrics analysis, and administrative support, while actively participating in professional development opportunities.

Success Factors

Responsibilities

• Conduct research on industry trends, competitors, and potential clients
• Analyze market data to identify business opportunities and understand customer needs
• Update and maintain client databases
• Assist with the analysis of client feedback to improve services or products
• Help in identifying and qualifying potential leads through online research and social media
• Support the team in tracking leads in the CRM system - HubSpot
• Draft and send out communication to clients such as emails, newsletters, and surveys
• Assist in preparing presentations and materials for client meetings or pitches
• Support the sales team by creating sales documents, proposals, and contracts
• Attend sales meetings and take detailed notes for follow-up actions
• Participate in client onboarding processes to ensure a smooth transition
• Contribute to the creation of client success plans and strategies
• Assist with the coordination of business development or client success projects
• Help in tracking project timelines, deliverables, and outcomes
• Help organize webinars, workshops, or other events for client engagement or acquisition
• Assist with logistics, registration, and post-event follow-up
• Assist in developing marketing materials, case studies, blog posts, or social media content
• Help with website updates and content management
• Assist with the compilation and analysis of key performance indicators (KPIs)
• Help prepare reports on business development and client success metrics
• Schedule appointments, prepare meeting agendas, and handle correspondence
• Perform general administrative duties as needed to support the team
• Participate in training sessions, workshops, and team meetings to better understand the industry
• Seek feedback and actively work on improving relevant skills

People Management/Relationships

• Take initiative to be a team lead (proactively seek opportunities to help others)
• Treat everyone with respect
• Develop loyalty and trust within the team
• Successfully adapt to different personalities and working styles
• Proactively and effectively communicate information regarding status issues to team members
• Hold self and others accountable for assigned work; seek and provide continuous feedback to learn and develop in role; open to new ideas and suggestions

Business Growth (if applicable)

• Possesses an understanding of RKL’s business (service lines, competitors) and client

Qualification

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Required Skills

• Excellent organization skills and strong attention to detail
• Multitasker with the ability to prioritize work accordingly
• Excellent verbal and written communication skills with strong client service focus
• Strong analytical and interpersonal skills
• Ability to work autonomously under the pressure of tight deadlines and multiple priorities
• Excellent communication and analytical skills required
• Strong technical skills with the ability to problem-solve in a fast-paced environment

Education, Experience and Certifications

• Currently pursuing or recently graduated with a degree in Business, Marketing, Communications, or a related field

Essential Functions

• Regularly required to perform manual tasks, concentrate, think, learn, communicate, sit, stand, walk, use hands and fingers, grasp, handle or feel objects, reach with arms, talk and hear
• Must be able to remain in a stationary position as needed
• The person in this position needs to occasionally move about inside the office and on site at client locations, stoop, kneel, crouch, push and pull
• Vision abilities required include close vision, distance vision and the ability to adjust focus.
• Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer
• Ability to communicate in a professional manner and exchange information with internal and external actors as needed
• Ability to lift/carry up to 20 pounds
• Ability to work outside of normal business hours and weekends as needed
• Ability to travel to local and non-local clients and events as needed, overnight travel may be required
• This job description is subject to change at any time and employee will be given additional responsibilities as assigned

Salary Range:

$20.00 - $25.00