The role involves supervising multiple responsibilities and operations related to sales and service at a Paper and Tissue manufacturing production facility in the Western Cape region. This includes providing support and facilitating growth at additional accounts, both within and outside the region as required or requested.

The primary responsibility would entail overseeing the daily operations of a tissue and/or paper mill. To conduct laboratory evaluations, it is necessary to monitor and record essential tissue and paper machine parameters, as well as the corresponding results in relevant spreadsheets. This is done to assure the delivery of the agreed-upon service to the customer at their respective sites.

To guarantee the safe execution of all tasks, it is imperative to adhere to the work instructions, follow the guidelines provided in the SDS (Safety Data Sheet) for each chemical, and apply the knowledge acquired through training on chemical handling and proper use of personal protective equipment (PPE). Prior to usage, it is essential to inspect and verify the safety of any equipment utilised in carrying out these actions.

To fully understand the different testing methodologies and the rationale behind performing cer-tain activities. To promptly record and convey all test findings to the customer in accordance with the specified criteria. Accountable for ensuring the daily safety of oneself and others impacted by one's actions when present on the place of employment. This encompasses all duties related to maintaining house-keeping and carrying out assigned responsibilities. It is your duty to promptly communicate and rectify any instances of non-conformance within the scope of your job responsibilities. This includes spillages, stock shortages, equipment malfunc-tions, accidents, or any other issues that may hinder your ability to perform your duties or jeop-ardise customer satisfaction, health and safety, or environmental well-being.

Stock Management Ensure that sufficient stocks are kept on customer sites. Compile stocks reports that are accurate and that month end usage is done accurately. Submit customers weekly and month end stocks are done timeously. Active involvement in accurate sales forecasting is done by the first week of each month on SFDC. Ensure offloading of stocks into customer warehouses. Report on and plan for collection of empty chemical containers.

3.2 Customer Interactions

Compiling month end reports and to be sent to the customers by the first week of each month. Attend and participate in meetings conducted at the relevant customers. Assist in compiling minutes of the meeting to be issued directly after the meeting.

3.3 Intellectual property Ensure that process flow diagrams are kept up to date. Update competitors’ activities to be recorded on monthly basis. Inform Line management of any planned shuts, Mill upgrades and downgrades as well as any other customer developments.

3.4 Sales Management Updated Ordering, Receipting, Balancing, Stock reporting for usage reports. Submission of any NCR’s to Customer Services when required. Maintain proper stock rotation on site to manage potential Stock Write-Off Ensure proper equipment performance and chemicals usage to meet product specifications. Maintain Equipment critical spares list. Manage empty flow bins on site Keep an equipment asset register which is updated timeously.

3.5 Safety Assist with keeping EHS File up to date and updating other safety requirements (policy, appointments, organogram, Harzard Identifications, Near Misses, WI's, COC’s for equipment, Proof of Inductions (Mill & Solenis), Safety Rules, RA's, toolbox talks, EHS meetings, SDS's, Training Records, Equip Cert's, Clearances, Gate Pass, PPE Audits, Housekeeping Audits). Ensure that all Solenis employees and sub-contractors work in a safe manner. Ensure that all Solenis sub contractors comply with safety standard of the mill as well as that of Solenis. Attend service provider monthly meeting as and when required.

CORE COMPETENCIES REQUIRED FOR THE FUNCTION

Education:

Preferably a B.Tech Pulp and Paper/Degree or Diploma Chemical Engineering or B.Sc. Chemistry qualification with a proper understanding of and communication in the English language in the verbal and written form.

Or,

Grade 12 certificate with a proper understanding of and communication in the English language in the verbal and written form and 5 years relevant experience in Pulp and Paper or similar industry.