Client Solutions Engineer

Posted:
5/20/2024, 1:15:10 AM

Location(s):
Amsterdam, North Holland, Netherlands

Experience Level(s):
Mid Level ⋅ Senior

Field(s):
Software Engineering

Workplace Type:
Hybrid

Pay:
$50/hr or $104,000 total comp

The Company  

Cover Genius is a Series E insurtech that protects the global customers of the world’s largest digital companies including Booking Holdings, owner of Priceline, Kayak and Booking.com, Intuit, Uber, HopperRyanair, Turkish Airlines, Descartes ShipRush, Zip and SeatGeek. We’re also available at AmazonFlipkarteBay, Wayfair and SE Asia’s largest company, Shopee. Our partners integrate with XCover, our award-winning insurance distribution platform, to embed protection for millions of customers worldwide each year.
 
Our team and products have been recognized with dozens of awards including by the Financial Times which ranked Cover Genius as the #1 fastest-growing company in APAC in 2020. Our diverse team across 20+ countries and many language groups commit itself to diverse cultural programs, in particular “CG Gives” which makes social entrepreneurs out of us all and funds development initiatives in global communities.

Our People are
Bold, Authentic, Purposeful and Inspired

Our People are not
Perfect, Traditional, Complacent or Cautious

About the Role

As a Client Solutions Engineer on our Partner Services Team, you will articulate and showcase the value of our product offerings from pre-sales through post implementation.

To drive success in this role, you will have a proven track record of technical problem-solving and client engagement, along with an understanding of software development and system architecture. As the Client Solutions Engineer, you will need to effectively communicate complex technical concepts to both technical and non-technical stakeholders. You will also troubleshoot and contribute to problem-solving complex technical issues. 

You will work closely with cross-functional teams to ensure the seamless integration of our products into clients' existing systems. Regular collaboration with Partner Services and Strategic Partnerships teams will be key in ensuring that client expectations are not only met but exceeded. This will help in delivering comprehensive solutions that drive growth and innovation for our partners.
Why Cover Genius?  

Cover Genius not only cares about being the best in our industry, we care about our team. We’re a business that understands life can be fluid and so we flex to ensure we provide the environment to suit that. What does that mean?  

Flexible PTO. Taking time out is important for our teams to enjoy life and stay fresh.
• Employee Stock Options - we want our people to share in our success, we reward them with ownership for their contribution in creating a world-class company.
• Work with like-minded people who are passionate about both the work we're doing and giving back. Our CG Gives programs enables us to all become philanthropists through our peer recognition and rewards system.
• Social Initiatives - pictures speak a thousand words!

Sound interesting? If you think you have the best composition of the above, send us your resume and let's chat!

* Cover Genius promotes diversity and inclusivity. We don't tolerate discrimination, demeaning treatment of anyone, or harassment due to race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status.