We are building Aurora, an AI system designed to guide customers toward better financial outcomes. The core technical challenge is hard: given a customer with incomplete, uncertain information about their own financial situation and goals, how do you reliably converge on the right guidance - at scale, in a regulated environment, with decisions that must be auditable and traceable?

This breaks into several non-trivial subproblems. How do you efficiently resolve uncertainty about customer state through active information gathering, asking the right question at the right moment rather than exhausting the user? How do you translate natural language policy and regulatory constraints into formal optimisation logic that is both correct and inspectable?

How do you orchestrate learned and symbolic components such that the overall system behaves reliably, degrades gracefully, and can be reasoned about by humans? How do you do all of that without paying the engineering overhead on the expert parts of the system?

We have working hypotheses and committed architectural directions on all of these. We also change our minds quickly when presented with strong arguments or new evidence. If you think we’re wrong about something, we want to know.

We host most of our models internally. We develop using Databricks@Azure, and we deploy through Databricks, or directly on Azure Kubernetes Service (AKS).

This is the foremost research position in the ML team. You will report directly to the Director of AI and Decision Intelligence and work alongside a principal data scientist, senior ML engineer, senior data scientist, and two ML engineers.

At Moneybox, we promote, support and celebrate inclusion, diversity and equity for all, so that everyone can bring their full selves to work. We believe that diversity drives innovation, and that if our team is representative of our community of customers, we can better support their needs. To ensure our recruitment processes provide an equal opportunity for all applicants to succeed, we encourage you to let us know if there are any adjustments that we can make. We are open-minded and always willing to go the extra mile to ensure all applicants can present their full self and potential

We have a hybrid policy that includes 2 days from our London office and 3 from home. If the role states it is either hybrid or remote candidates must be based within the UK.

At this time we cannot offer visa sponsorship for this role and we cannot consider overseas applications.

Please note if offered a position, the offer is conditional and subject to the receipt of satisfactory pre-employment checks which we will conduct such as criminal record and adverse credit history checks. As a regulated financial business, an adverse financial history could impact your suitability for the role. If you are aware of anything that could affect your suitability for the role, please let us know in advance.

By sending us your application you acknowledge and agree to Moneybox using your personal data as described below.

 

We collect applicants’ personal data to manage our recruitment related activities. Consequently, we may use your personal data to evaluate your application, to select and shortlist applicants, to set up and conduct interviews and tests, to evaluate and assess the results, and as is otherwise needed in the recruitment process generally.We do not share your personal data with unauthorised third parties. However, we may, if necessary, share your personal data to carefully selected third parties acting on our behalf. This may include transfers to servers and databases outside the country where you provided us with your personal data. Such transfers may include for example transfers and/or disclosures outside the European Economic Area and in the United States of America.

If you are unsuccessful in your application, we may keep your details on file so that we can tell you about other suitable vacancies which may be of interest to you when they arise in the future.

If you would like to reach us then please email: [email protected]

If you would rather we did not keep your details on file, you can contact us at: [email protected]