Posted:
8/14/2025, 5:17:34 PM
Location(s):
England, United Kingdom ⋅ Al Wahat, Libya
Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior
Field(s):
Customer Success & Support
Workplace Type:
On-site
Salary – Circa £33,000 dependent on skills & experience
12 Month Fixed Term Contract
Full time, 37 hours per week
Norfolk and surrounding areas
We work to make the experiences our customers have with us better, every single day.
This role is a field-based role, so ideal for people who love meeting customers face to face and being out on site. ‘Do the right thing’ is one of Anglian Waters values meaning we take health and safety as a top priority; we will always ensure that whilst being out and about and meeting customers yours and their safety is our number 1 priority.
Reporting to your Drainage Team Leader you will deliver an exceptional customer experience, providing on-site support to Developer Customers, in the delivery and adoption of new drainage assets, discussing drainage applications. In addition, you will also excel at supporting our household customers who wish to undertake development work close to existing Anglian Water assets.
You will receive full training for this role, we just need you to bring excellent customer service!
Full private healthcare with no excess
23 days leave, rising with service + Bank Holidays, with the option to swap Christmas and Easter holidays for those celebrated by your religion
Cash for cars allowance
A flexible working culture
Competitive pension scheme – we double-match your contributions up to 6%
Life Assurance at eight times your salary
Personal Accident cover – up to 5x your salary
Bonus Scheme
Lots of great discounts
Flexible benefits to support your wellbeing and lifestyle
Paid time off when you’re physically and mentally unwell
An excellent Family Leave package – to help you support your family
Our ideal candidate will have a passion for delivering a personal, trusted and effortless customer experience; consistently, without exception, as well as:
Extremely organised
Happy to stand in front of customers multiples times a day to discuss drainage applications
Working knowledge of sewerage system design and sewerage law is ideal, but not essential
Strong IT skills and the ability to utilize technology in the field
Be able to self-manage your workload effectively & efficiently
Understanding of health and safety legislation
Opportunities are open to all suitably qualified candidates.
Anglian Water are an award-winning organisation with almost 5,000 employees and over 6 million customers. We’re proud to have been voted as the best place to work in the UK and to be winners of the prestigious Utility of the Year award.
We are passionate and committed to the learning and development of our people making sure they have the right skills and knowledge to be successful and to help achieve their potential.
Closing Date: 29/08
#loveeverydrop
Website: https://anglianwatercareers.co.uk/
Headquarter Location: Lancaster, Pennsylvania, United States
Employee Count: 1001-5000
Year Founded: 1989
IPO Status: Private