Job Title

Services & Solutions Delivery Specialist with Czech (all genders)

Job Description

Your role:

• Creating new cases: corrective maintenance and  preventive maintenance rise by customers

• Providing calculation on customer demands for paid maintenance services and repairs

• Receiving, monitoring, developing and dispatching Service Work Orders including parts and assigning proper Field Service Engineer

• Receiving POs from customer and Service Engineers for spare parts

• Processing POs in the system which ends with an automatic request to the transportation department

• Contacting customers and business partners by phone and emails

Our benefits:

• Annual bonus based on performance achieved  

• Private medical care with the option to extend it to family members  

• Benefit System cards  

• Discount for Philips’ products  

• Wide variety of trainings & learning opportunities

• Promotion of a healthy lifestyle in the office

• Employee Assistance Program

• Hybrid model of working

You're the right fit if:

• You have some experience within the corporate world (ideally customer service)

• You know Czech and English language on min. C1 level

• You have an analytical mind

• Comprehensive PC skills, knowledge of Excel, SAP, Salesforce would be an advantage

How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.

About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.
If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here.

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