As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.

Job Location (Full Address):

175 Corporate Woods, Suite 230, Rochester, New York, United States of America, 14623

Opening:

Worker Subtype:

Regular

Time Type:

Full time

Scheduled Weekly Hours:

40

Department:

910133 Ophthalmology

Work Shift:

UR - Day (United States of America)

Range:

UR URC 205 H

Compensation Range:

$19.62 - $26.49

Responsibilities:

Responsible for working with physician offices to schedule cases to be performed in a surgery center. Coordinates with materials management regarding required equipment and/or supplies needed for scheduled cases. Manages physician block time for maximum efficiency. Facilitates patient flow through the pre-operative process.

ESSENTIAL FUNCTIONS

• Collaborates with OR nursing and anesthesia regarding scheduling surgical cases for assigned provider(s). Arranges surgery schedule with preferences for medical necessity, as well as patient and/or equipment conflicts and surgeon preferences.
• Corresponds with surgeon offices for needs, cancelations, pre-op/post-op care/testing/appointments. Contacts patients to confirm and schedule pre-op and post-op testing and appointments.
• Coordinates Prior Authorization Insurance requests in required timeframes. Sends patient required surgical information/ documentation. Ensures all aspects of surgery have been documented in patient’s chart correctly.
• Books cases in appropriate system(s). Adds scheduled cases to Provider’s calendar. Organizes and plans Provider’s schedules to ensure surgeries are scheduled in a timely manner on designated OR days. Coordinates combo surgery cases with other Providers and their support staff. Requests and coordinates schedules with facility to accommodate additional and/or extra needed OR time based on case needs.
• Within scope of practice, contacts patients via phone and electronically to answer any questions the patient may have. Completes faxing, copying, and mailing copies of letters to patients and completes paperwork as appropriate/needed.
• Other duties as assigned.

MINIMUM EDUCATION & EXPERIENCE

• High School diploma and 2 years relevant experience required
• Or equivalent combination of education and experience

KNOWLEDGE, SKILLS AND ABILITIES

• Medical Terminology, experiences with surgical/appointment scheduling software (such as Flowcast), and electronic medical records, preferred. Demonstrated customer relations skills. preferred

The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University’s Mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.