Geode Health is a rapidly growing, national provider of outpatient mental health services. Our Mission is to “Transform mental health by making it more accessible, affordable and effective”.

Responsibilities 

• Performing IT site due diligences to identify needs for new offices and newly acquired businesses 
• Design IT build-out strategies for new office locations, including leading technical site project plans. 
• Manage and coordinate technical vendors for onsite technical work, including cabling, network & infrastructure implementations 
• Collaborating with our Denovo, Implementation, and Acquisitions teams to identify equipment needs, create delivery timelines, and manage end-user, office, and network equipment installations for offices nationally. 
• Hands-on equipment installations. 
• Resolve onsite technical support issues for small to medium sized medical practice offices 
• Perform end-user training on business systems and equipment as needed. 
• When not in the field, perform other IT related duties as directed by IT Leadership including working standard helpdesk tickets. 
• This position may involve up to 60% travel in Texas. (Dallas, Austin, Houston area)

Requirements:

• High school diploma or equivalent; Bachelor's degree in Information Technology or related field preferred.
• Proven experience in a customer service or technical support role, preferably in an IT helpdesk environment.
• Strong knowledge of Windows operating systems, Microsoft Office Suite, and basic networking concepts.
• Excellent communication skills, both verbal and written, with the ability to explain technical concepts to non-technical users.
• Strong troubleshooting and problem-solving skills with a keen attention to detail.
• Ability to work independently and prioritize tasks in a fast-paced environment.
• Relevant certifications (e.g., CompTIA A+, Microsoft Certified Professional) are a plus.

Compensation: 75-80K annually + 10% annual bonus 

#LI-Texas

At Geode Health, we offer:

• Competitive compensation
• Flexible schedule
• In-person and virtual patient visits
• Comprehensive admin support (front office, accounting, finance, payroll, HR, etc)
• Professional development opportunities
• Clinical community, support, and leadership
• Medical, dental and vision benefits
• Life insurance
• Short and long-term disability
• Paid vacation and holidays
• Matching 401k plan
• State of the art technology

Why work for Geode Health?

At Geode Health, we take our commitment to patients and providers seriously. We focus every day on how to help patients across the United States get the best possible mental health care available.  To achieve this, we focus on ensuring our providers have unmatched support and resources so that they can focus on providing great care.  We are backed by KKR, a leading private equity firm with the experience and mission alignment to truly make an impact.  Joining Geode Health will put you on the front-end of a rapidly growing movement to increase access and improve outcomes for mental health patients and providers across the nation.

To learn more, visit us as www.geodehealth.com

Geode Health is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences of our workforce.