Manager, Customer Success

Posted:
12/2/2025, 10:11:17 PM

Location(s):
Ohio, United States ⋅ Cleveland, Ohio, United States

Experience Level(s):
Senior

Field(s):
Growth & Marketing ⋅ Sales & Account Management

Workplace Type:
On-site

At BrightEdge, we help the world’s biggest brands — from Microsoft to Adobe — connect with their customers where it matters most: online search. Our AI-powered platform transforms digital content into measurable business results, and our Customer Success team plays a key role in making that happen.

We’re looking for a Manager to lead our Digital Customer Success team, focused on driving impact for BrightEdge’s enterprise customers. You’ll coach a talented group of CSMs, helping them develop both their analytical expertise and their ability to deliver world-class customer experiences.

If you love mentoring others, thrive on solving complex marketing and analytics challenges, and get energy from helping customers win — this is the role for you.
About BrightEdge

BrightEdge is widely recognized as a global leader in SEO and Digital marketing. The most innovative customers across more than 80 countries trust BrightEdge to modernize their Digital Marketing stack for today’s digital world. We are helping thousands of organizations, including many of the world’s largest companies, transform their businesses and drive more revenue.  
  
The continuous innovation of our product is supported by what we believe to be our most valuable assets: our people. Our employees are industry experts at the forefront of digital transformation. Come join us and help us share the future of SEO.   

BrightEdge

Website: https://www.brightedge.com/

Headquarter Location: Foster City, California, United States

Employee Count: 501-1000

Year Founded: 2007

IPO Status: Private

Last Funding Type: Series D

Industries: Analytics ⋅ Content ⋅ Enterprise Software ⋅ SaaS ⋅ Search Engine ⋅ SEO