WHO WE ARE:

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services. We offer solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Accenture Song.

We’re looking for new team members to help support our internal processes here at Accenture, and we want to hear from individuals who are eager to develop their career, regardless of their experience level! You’ll play a key part in driving accurate processes, process improvements, and automation, developing relationships with key partners, and supporting our many employees globally!

THE WORK:

• Provide support for hardware, software, and network-related issues reported by end-users.

• Assist in troubleshooting and resolving technical problems under the guidance of senior team members.

• Escalate complex issues to higher-level support personnel when necessary.

• Learn and apply best practices for system monitoring and performance optimization.

• Contribute to infrastructure upgrades and expansions.

• Aid end-users with technical inquiries and follow established procedures for issue resolution.

• Collaborate with senior colleagues to deliver user training on IT tools and procedures.

• Embrace challenges as opportunities and be proactive in skill enhancement and enthusiastic about professional growth.

HERE’S WHAT YOU’LL NEED:

• Basic understanding of hardware, software, and network technologies.

• Eagerness to learn and a strong interest in pursuing a career in IT.

• Excellent communication and interpersonal skills.

• Ability to follow instructions, learn quickly, and adapt to new technologies.

• Fluent Polish and English (minimum B2 level).

BONUS POINTS IF YOU HAVE:

• Any prior experience in IT support or helpdesk environments.

• Familiarity with system monitoring tools or basic scripting.

• Exposure to infrastructure projects or IT training delivery.

WHAT WE OFFER?

• Permanent employment contract.

• Individual support of a People Lead and a specific path of professional development, including coaching sessions.

• A wide training package (soft, technical, and language training, access to e-learning platforms, GenAI training, co-financing of courses and certifications).

• Employee Assistance Program – legal, financial, and psychological consultations.

• Accenture share purchase plan with eligibility for quarterly dividends.

• Paid employee referral program.

• Private medical care, life insurance.

• Access to the MyBenefit platform (including Multisport card).

WHAT WE BELIEVE:

Accenture does not discriminate against employment candidates based on race, religion, color, sex, age, disability, national origin, political beliefs, trade union membership, ethnicity, denomination, sexual orientation, or any other basis impermissible under Polish law. Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and creative, which helps us better serve our clients and our communities. Sustainability is one of our greatest responsibilities, and we embed it into everything we do and for everyone we work with.

Clicking apply I hereby express my consent to process my personal data included in my job offer by Accenture Sp. z o.o. or any other entity of the Accenture group for recruitment purposes, and that it is a data controller within the meaning of GDPR. More information about Accenture (and if necessary also its representative) can be found here: https://www.accenture.com/pl-pl/privacy-policy.

When applying please enclose the below statements: 

I hereby consent to the processing of my personal data by Accenture sp. z o.o. with its registered seat in Warsaw (00-121), at ul. Sienna 39, NIP 526-00-15-900 (Data Controller), in accordance with the Act of May 10, 2018 on the Protection of Personal Data (Journal of Laws of 2018, item 1000) and the Regulation on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (Data Protection Directive), necessary to carry out the recruitment process by Accenture . At the same time, I declare that I provide my personal data completely voluntary. I also declare that I have been informed about my right to withdraw my consent or object to processing of data, request access to them, rectification, deletion, limitation of processing and their transfer, at any time and the right to lodge a complaint to the data protection supervisory authority.

#LI-EU

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, sexual orientation, gender identity or expression, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.