Job Description Summary

We are looking for a motivated Junior Technical Writer to support the creation and maintenance of clear, accurate, and user-friendly documentation. This role is ideal for someone with strong writing skills, attention to detail, and a willingness to learn technical products, tools, and documentation processes. The Junior Technical Writer will work closely with engineers, product teams, and subject matter experts to help produce documentation for software products, user guides, release notes, and internal process documentation.

Job Description

Key Responsibilities

• Assist in creating, editing, and maintaining technical documentation such as user guides, release notes, FAQs, deployment notes, and product updates.
• Gather information from engineers, product managers, and subject matter experts to help translate technical input into clear content.
• Follow documentation templates, style guides, and internal standards to ensure consistency and quality.
• Update existing documentation based on product changes, feedback, and release cycles.
• Support documentation tasks in Agile workflows, including sprint-based updates and release documentation.
• Maintain documentation files in content management systems or documentation platforms.
• Collaborate with cross-functional teams to support documentation needs across one or more products.
• Learn and apply structured authoring, version control, and publishing workflows as needed.

Required Skills

• Strong written and verbal communication skills
• Attention to detail and ability to follow documentation standards

Must have documentation support, enterprise application

• Must have oxygen, XML, DITA
• Basic understanding of technical writing or documentation workflows
• Familiarity with tools such as Confluence, Git, or similar collaboration/version control tools
• Ability to work with cross-functional teams
• Willingness to learn technical products, tools, and documentation systems quickly
• Strong time management and ability to meet deadlines
• Understanding of software development lifecycle

Good to have Skills

• Exposure to software documentation, APIs, or enterprise products
• Experience with documentation publishing tools or CCMS platforms
• Understanding of Agile/Scrum processes

Education and Experience

• Bachelor’s degree in English, Communications, Computer Science, or a related field.
• Completion of a technical writing course, certification, or equivalent training is preferred.
• 2–5 years of experience in technical writing, content writing, or related documentation roles.

Additional Information