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Job Function:

Project/Program Management Group

Job Sub Function:

Project/Program Management

Job Category:

Professional

All Job Posting Locations:

Jacksonville, Florida, United States of America

Job Description:

Johnson & Johnson is recruiting for a Project Manager to be located in Jacksonville, FL.

The Project Manager leads the strategy, execution, and delivery of large-scale transformation initiatives within a live, high-volume Distribution Center. This role requires hands-on leadership, deep operational expertise, and the ability to orchestrate multiple concurrent workstreams while ensuring stability, safety, and performance throughout the lifecycle of the transformation. The PM guides teams through complex operational, technological, and organizational change, serving as a key influencer and decision driver across the business.

Key Responsibilities                                 

Project Leadership & Execution

• Lead end-to-end delivery of complex DC transformation programs, including scoping, scheduling, budgeting, resource allocation, and risk mitigation.
• Apply rigorous project management methodologies to track milestones, manage scope, and maintain execution discipline across concurrent workstreams operating within an active distribution environment.
• Develop and maintain detailed, cross-functional project plans that integrate inputs from Operations, Engineering, IT, HR, Commercial, and vendor partners.
• Oversee daily project progress with strong governance, ensuring visibility into timelines, deliverables, KPIs, and project health.
• Drive operational readiness through structured pre-launch testing, labor and process preparation, and system validation to ensure a stable, safe, and predictable go-live.
• Monitor and reinforce post-implementation stability, ensuring adherence to new processes, mitigating early defects, and guiding teams into steady-state performance.

Distribution Center & Operational Excellence

• Leverage deep knowledge of warehouse operations—including inventory management, material flow, labor planning, picking, packing, shipping, and equipment utilization—to design efficient and scalable future-state processes.
• Manage transformation efforts within a live, high-volume DC environment, balancing project execution with active operational priorities and rapid problem-solving demands.
• Partner with DC leaders to map current workflows, identify improvement opportunities, and implement changes focused on throughput, accuracy, safety, and productivity.
• Support technology implementations such as WMS upgrades, automation, and analytics tools, ensuring operational readiness and minimal disruption during transition phases.

Stakeholder & Team Management

• Serve as the primary point of contact for leadership, frontline teams, vendors, and cross-functional partners throughout the transformation lifecycle.
• Facilitate structured communication across teams to maintain alignment on priorities, risks, timelines, and operational impacts.
• Lead complex decision-making processes, proactively escalating issues requiring senior visibility and influencing outcomes across Operations, IT, HR, Engineering, and Commercial functions—even without direct authority.
• Drive team engagement through collaborative workshops, problem-solving sessions, and recurring touchpoints that sustain momentum and clarity.
• Provide coaching and support to junior team members and project coordinators involved in the transformation.

Risk, Quality & Change Management

• Identify and assess risks related to operational disruption, labor impacts, system implementation challenges, and process changes. Develop mitigation plans to protect safety, continuity, and quality.
• Ensure compliance with safety standards, regulatory requirements, and operational policies across all project activities.
• Lead change management planning and execution, ensuring DC teams receive the training, communication, and support needed to adopt new processes successfully.
• Monitor KPIs before, during, and after deployment to measure transformation success and long-term stability.

Qualifications

• Minimum of a Bachelor’s Degree required
• Minimum of 6 -8 years of extensive experience leading large-scale operational transformations within distribution, fulfillment, logistics, or manufacturing environments.
• Direct experience driving distribution center change initiatives such as greenfield startups, facility expansions, major process redesigns, or WMS/automation implementations.
• Strong understanding of warehouse processes, labor models, WMS platforms, and continuous improvement methodologies.
• PMP, Lean, or Six Sigma certificate
• Position location; Jacksonville, FL (fully onsite)

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation,  external applicants please contact us via https://www.jnj.com/contact-us/careers . internal employees contact AskGS to be directed to your accommodation resource.

 

 

Required Skills:

 

 

Preferred Skills: