Job Summary:
As a Business Process Delivery Analyst, you are expected to –

1. Support the Invoicing Senior Analyst and Team Lead in enabling junior resources to support daily operational tasks, provide necessary back-up support, and implement relevant leadership instructions and process changes.

2. Effectively work with vendors and/or finance stakeholders to deliver the following Invoicing services within SLA.
• Invoice validation
• PO/SOW creation and monitoring
• Manual payment processing
• Accruals and reclass
• Daily, Weekly & Monthly Reporting Updates

3. Resolve email queries/requests and ServiceNow tickets related to the Invoicing process.
4. Ensure that vendor invoice data/information are processed accurately to avoid rework and impact to service performance metrics.
5. Maintain and update tracker, job aids and process documents, attend internal meetings for service performance reviews, process updates, and initiatives.
6. Attend vendor meetings only when necessary to resolve issues and concerns, provide updates on pending items and to align the process SLA.
7. Build strong finance relationships at the operational level to resolve issues and facilitate efficient delivery of services. Work with the Invoicing Senior Analyst to ensure that regular and adhoc collaboration is implemented to immediately resolve issues and align on any changes in the Invoicing process.
8. Raise any issues and escalations to the attention of the Invoicing Senior Analyst for the required initial stakeholder management.
9. All other tasks, particularly Mobility Invoicing-related ones that the leadership may assign on an adhoc basis.

Educational Requirement:

Must have:

• Minimum Bachelor’s Degree or relevant business experience

Skills and Work Experience

Must Have:

• At least 3 years of experience relevant to vendor Invoicing process (internal/external) across industries
• Vendor Invoicing experience does not have to be from major auditing firms
• Excellent English communication skills (verbal and written)
• Advanced MS Office Application skills (Excel, Outlook and PowerPoint)
• Critical thinking and problem-solving skills

Good to Have:

• Certified Public Accountant (CPA)

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

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