Looking for a role that will have a meaningful impact in Claims?

We are looking for an individual to assist our Claims department in providing an efficient, cost-effective and professional service.

What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs.

Join us and play your part in something special!

The opportunity:

This is an opportunity to be a Claims Technician within the Professional Indemnity team.

The claims team works collaboratively alongside the underwriting function in order to facilitate close communication and exchange of ideas.

The Professional Indemnity claims team handles claims for the Professional Indemnity underwriting team within Wholesale Claims. This includes UK and international claims against professionals such as solicitors, insurance brokers, actuaries, patent agents, construction professionals and other financial services professionals. 

What you’ll be doing:

• Support the team to manage claims, including third party agreements (TPA) and service providers in line with the MINT claims philosophy, reserving philosophy, Markel Style and Claims Handling Manual.
• Assist the team meet their Key Performance Indicators.
• Handle some smaller value claims in line with the MINT claims philosophy, reserving philosophy, Markel Style and Claims Handling Manual.
• Support the Claims Managers and other senior leaders in the development and implementation of the Claims Business Plan and strategy of MINT.
• Be collaborative in your approach by sharing any improvements with the other team members or claims teams.
• Maintain good working relationships with the underwriting team, Actuarial team and Outwards Reinsurance Team.
• Drive team broker interaction to deliver a more customer focused and value adding service, including supporting an organised broker interaction program on an annual basis.

Our must-haves:

• There is no need to have experience in any of the lines of business or within claims generally.
• Demonstrate strong written and spoken communication skills
• Demonstrate strong team work
• Possess strong independent organisational skills
• Have good IT (Microsoft Office) skills, including Word, Excel, Access and Outlook.

Who we are:

Markel Group (NYSE – MKL) a Fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory, and investment operations around the world.

We’re all about people | We win together | We strive for better | We enjoy the everyday | We think further

What’s in it for you?

• A great starting salary plus annual bonus & strong benefits package…
• 25 days paid holiday plus Bank Holidays, with the opportunity to buy/sell extra leave
• Fantastic company pension scheme, private medical and dental cover, life assurance, travel insurance cover, income protection, season ticket loan as well as other great benefits on offer
• There are countless opportunities to learn new skills and develop in your career and we can provide the support needed to do just that!

Are you ready to play your part?

Choose ‘Apply Now’ to fill out our short application, so that we can find out more about you.

Markel celebrates the value of a diverse workforce that brings experience and expertise from a wide variety of backgrounds and life circumstances. Whatever your background, if you feel you meet the requirements of this role then we want to hear from you. We are also happy to consider candidates who are looking for flexible working patterns.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided with all reasonable accommodations to be able to participate in the job application or interview process and to perform essential job functions if successful. Please contact us via email at [email protected] or call us at 0161 507 5827 to request any accommodations that may be needed. This includes any alternative formats of any documents or information on how to apply offline.

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