Position Summary

We are seeking a detail-oriented and highly organized Launch Manager to join our Product Operations team. The ideal candidate will be responsible for managing the end-to-end launch process for new products and features, ensuring timely and successful releases. As a Launch Manager, you will collaborate with cross-functional teams to coordinate all aspects of product launches, from planning and execution to post-launch analysis.

Position Responsibilities & Essential functions

Launch Planning:

• Develop and manage comprehensive launch plans, including timelines, milestones, and deliverables, ensuring alignment with business goals and stakeholder expectations.

Cross-functional Coordination:

• Work closely with product management, engineering, marketing, sales, customer support, and other teams to ensure all launch activities are coordinated and executed smoothly.

Risk Management:

• Identify potential risks and issues related to product launches and develop mitigation strategies to ensure successful outcomes.

Communication:

• Serve as the primary point of contact for all launch-related communications, providing regular updates to stakeholders and ensuring transparency throughout the launch process.

Documentation:

• Create and maintain detailed launch documentation, including project plans, status reports, and post-launch analyses.

Training & Support:

• Coordinate the development and delivery of training materials and sessions for internal teams to ensure they are prepared for product launches.

Quality Assurance:

• Oversee final quality checks and ensure that all launch activities meet established standards and requirements.

Post-Launch Analysis:

• Conduct post-launch evaluations to assess the success of product launches, gather feedback, and identify areas for improvement.

Continuous Improvement:

• Continuously refine and improve launch processes and methodologies to increase efficiency and effectiveness.

Qualifications and Required Skills

Education:

• Bachelor’s degree in Business, Marketing, Project Management, or a related field.

Experience:

• 3+ years of experience in product operations, project management, or a related role, with a proven track record of managing successful product launches.

Skills:

• Strong project management skills, with proficiency in project management tools such as Asana, Trello, or JIRA.
• Excellent organizational and time management abilities.
• Strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams.
• Problem-solving mindset with the ability to anticipate issues and develop proactive solutions.
• Detail-oriented with a focus on quality and accuracy.
• Ability to work in a fast-paced environment and manage multiple projects simultaneously.

Preferred Qualifications

Certifications:

• PMP, Scrum Master, or other relevant project management certifications.

Tools:

• Familiarity with product lifecycle management (PLM) tools and methodologies.

Experience:

• Experience in a tech or SaaS company is a plus.

CDK Global is committed to fair and equitable compensation practices. Compensation packages are based on several factors, including but not limited to skills, experience, certifications, and work location.  The total compensation package for this position may also include annual performance bonus, benefits and/or other applicable incentive compensation plans.We offer Medical, dental, and vision benefits in addition to:

• Paid Time Off (PTO)

• 401K Matching Program

• Tuition Reimbursement

At CDK, we believe inclusion and diversity are essential in inspiring meaningful connections to our people, customers and communities. We are open, curious and encourage different views, so that everyone can be their best selves and make an impact.

CDK is an Equal Opportunity Employer committed to creating an inclusive workforce where everyone is valued. Qualified applicants will receive consideration for employment without regard to race, color, creed, ancestry, national origin, gender, sexual orientation, gender identity, gender expression, marital status, creed or religion, age, disability (including pregnancy), results of genetic testing, service in the military, veteran status or any other category protected by law.

Applicants for employment in the US must be authorized to work in the US.  CDK may offer employer visa sponsorship to applicants.