Work Flexibility: Hybrid

At Stryker, we don’t just build medical technology – we empower people to make healthcare better.

We’re looking for a passionate, people-first leader to join our Field Service team as an Associate Manager, overseeing a high-performing group of Engineers across Victoria, South Australia, and Tasmania. This is your opportunity to lead a team that directly impacts patient outcomes and hospital performance through exceptional service and strong relationships.

About ProCare at Stryker

ProCare is Stryker’s dedicated service and support division, focused on keeping life-saving medical technology running at its best. From surgical power tools to advanced imaging and navigation systems, our Field Service Engineering team plays a critical role in servicing, repairing, and maintaining equipment across hospitals nationwide. We go beyond the fix — partnering with clinical teams to optimise performance, minimise downtime, and support better outcomes for patients. At ProCare, service is more than a function — it’s a promise.

What You’ll Do

• Lead from the front – coach, support, and inspire a team of 8–10 Field Service Engineers to deliver standout service and teamwork.

• Build a high-trust, high-performance culture where collaboration, accountability, and recognition are the norm.

• Develop talent – have meaningful, regular conversations with your team that focus on growth, motivation, and performance.

• Be present – regularly travel to connect with your team and customers in person, ensuring they feel seen, heard, and supported.

• Partner cross-functionally – work closely with sales, operations, and customer teams to ensure seamless service delivery.

What You Need

Required:

• Three years of people management experience and a passion for leading high performing teams.

• Clear examples of developing talent, building culture and setting clear strategic direction for your team.

• A natural drive for high performance - you know how to keep a team aligned, using data and feedback to lift performance in a motivating way.

• A natural talent for building relationships - whether it's your team, your customers or your stakeholders, you connect, care and deliver.

• Ability to thrive in a fast paced and constantly changing service delivery environment - you create smart systems and guide the team through change with calm confidence.

Preferred:

• Experience in either the Med Tech industry or a field service leadership role is great, but it's definitely not a deal breaker - we're much more focused on finding a customer-centric, people-first leader.

Why Join Us?

• Make a difference that matters – be part of a team that supports life-changing medical technologies behind the scenes.

• Join a people-first culture – fun, supportive, and united by our shared purpose.

• Grow your career – access ongoing development, meaningful stretch opportunities, and leadership support.

• Experience variety – no two days are the same, and travel gives you a front-row seat to your team’s impact.

• Enjoy real benefits – from day one, with wellness, financial, and lifestyle perks designed to support you in and out of work.

At Stryker, leadership is more than a title – it’s how you show up. If you’re ready to energize, elevate, and empower a team doing meaningful work, we want to hear from you.

Travel Percentage: 40%