Educational Requirements (Educational / academic qualifications)

• Post-graduate degree or diploma in Humanities or Industrial Psychology advantageous

Key Performance Areas: (Specific Description of the job)

Learning and Development

• Use performance reviews and skills gap analyses to identify training needs per department, team and individual
• Plan training programs based on business goals
• Oversee learning activities, curriculum and resources
• Work with subject matter experts to identify target audience’s training needs
• Create and design training programs and activities using Articulate
• Facilitate face to face (classroom) or online (Teams, Zoom or other platform) training and onboarding of new admin graduate’s sessions
• Manage training budgets
• Evaluate the results of learning courses
• Implement coaching sessions and mentorship programs to establish a culture of continuous learning
• Support and provide compliance training needs and reporting
• Recommend new training methods (including e-learning courses and game-based platforms)
• Fulfil role of Skills Development Facilitator (SDF) – compile Workplace Skills Plans and Annual Training Report for submission to FASSET (or relevant SETA)
• Oversee the implementation of critical programs such as learnerships.
• Ensure compliance with BBBEE Skills Development Targets and capture relevant skills development data in the BEE Manager system

Prior Work Experience / Background:

• 5 or more years’ experience as a People Training & Development business partner
• Experience in classroom and online lesson facilitation
• Experience in instructional design
• Coaching experience, preferably a qualified coach

Technical / Special Requirements (PC Skills / Product Knowledge / Specific Competencies)

• Knowledge of Training and Development processes
• Strong Micrsoft365/Microsoft Office skills
• Experience leading a team
• Project management exposure
• Experience with working in self organised and self-managed teams
• Resilience – must be able to be flexible and work under pressure

Personality Attributes

• Excellent interpersonal skills
• Strong leadership ability
• Strong attention to detail
• High Emotional Intelligence
• Excellent written and verbal communication
• Excellent listening skills
• Passion for people
• Confident and assertive
• Proactive and able to take initiative and follow through
• Maintain high levels of confidentiality
• Responsible and accountable
• Empathetic
• Ability to handle pressure

About FNZ

FNZ is committed to opening up wealth so that everyone, everywhere can invest in their future on their terms. We know the foundation to do that already exists in the wealth management industry, but complexity holds firms back. 

We created wealth’s growth platform to help. We provide a global, end-to-end wealth management platform that integrates modern technology with business and investment operations. All in a regulated financial institution. 

We partner with over 650 financial institutions and 12,000 wealth managers, with US$1.5 trillion in assets under administration (AUA).

Together with our customers, we help over 20 million people from all wealth segments to invest in their future.