At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. 

Job Description

Our team is growing and we are actively looking to hire a Claim Advisor, Auto to join our Ontario team.

To meet our customer’s needs, your work week will be Monday to Friday 8:30am to 4:30pm,*Note: work hours depend on the needs of the department.

Accountabilities:

• Review insurance policy and coverages
• Investigate complex automobile claims (i.e.: impaired, unlisted operator or non-drivable) and determine coverage and liability
• Settle claims in accordance with organization’s policies and practices.
• Required to collaborate with the customer, service suppliers (i.e. towing, repair shops), other insurance companies and law enforcement

Qualifications:

• Minimum high school education or equivalent
• 1 - 3 years handling complex automobile claims is required
• Knowledge in understanding and interpreting policies
• Commitment to providing outstanding customer service
• Proficient keyboard skills and computer literacy

Bonus Qualifications:

• Enrolled in (or willing to enroll in) CIP designation

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