Immigration sponsorship is not available in this role. 

The Technology Support II – IT Desk Support will provide technical assistance and support to resolve systems issues, perform maintenance and upgrades, and troubleshoot technical problems related to hardware, software, and web-based applications. This role is responsible for ensuring compliance with Walmart’s code of conduct and providing excellent customer service to all stakeholders. 

About Technology Support & Services: 

As part of the Technology Support & Services team, we are responsible for IT desk support for all Global Walmart campus offices. This includes providing Executive support when needed, where we assist senior leadership and Walmart associate located at our LA offices with their technical needs, ensuring their technology operates seamlessly to allow them to focus on their day-to-day productive work for Walmart.  

Our team plays a crucial role in the larger organizational framework by ensuring that all technical systems are running smoothly and efficiently. We provide support to various departments across the organization, from front-line employees to executives, which enhances overall productivity and minimizes downtime. 

By addressing hardware, software, and web-based application issues, we help maintain the operational integrity of crucial Walmart services. Our diligent work ensures that all stakeholders, including customers and internal teams, experience minimal disruptions, thereby contributing to the company's broader objectives of operational excellence and superior customer service. 

What You’ll Do: 

The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full job description can be made available as part of the hiring process.  

About Walmart Global Tech:  

Imagine working in an environment where one line of code can make life easier for hundreds of millions of people.  That’s what we do at Walmart Global Tech. We’re a team of software engineers, data scientists, cybersecurity expert's and service professionals within the world’s leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. We are people-led and tech-empowered. We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail.  
Flexible, hybrid work 
We use a hybrid way of working with primary in office presence coupled with an optimal mix of virtual presence. We use our campuses to collaborate and be together in person, as business needs require and for development and networking opportunities. This approach helps us make quicker decisions, remove location barriers across our global team, be more flexible in our personal lives. 

Benefits:  

Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include a host of best-in-class benefits maternity and parental leave, PTO, health benefits, and much more.   

Equal Opportunity Employer:  

Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions – while being inclusive of all people.  

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