Job Description

SUMMARY OF JOB PURPOSE: 

Under general direction, the Security Administrator I implements, administers, maintains, and monitors to uphold the integrity of company networks, data, and security related equipment. The role provides maintenance and support of security related systems. Further the Security Administrator I configures and supports security tools to monitor identities, systems, and networks.

PRIMARY JOB RESPONSIBILITIES:

• Responds to security alerts or threats from various systems such as email, endpoint protection, and SIEM.
• Provides Level 1 support for security related issues or tickets from the Information Technology (IT) team, and records problems and actions taken.
• Updates documentation on newly installed or updated systems or equipment and changes to server and computer configurations.
• Assists the internal information security awareness program and ensures all team members achieve annual accreditation.
• Supports the Security Operations Manager in developing an IT security program.
• Assists in configurations and provides technical support for security tools, such as firewalls, email filtering, anti-virus/EDR, and other related security software or products.
• Assists in hardening efforts of Windows Servers, MS365, MS SQL Server, Active Directory, and other security solutions.
• Reviews reports for system patching and vulnerabilities.
• Troubleshoots devices not receiving security updates or patches from security software.
• Maintains hardware inventory and procedural documentation.
• Troubleshoots security function concerns and performs repair and maintenance as needed.
• Maintains current knowledge of emerging security and technology trends, vulnerabilities, and breaches; makes recommendations for system protection upgrades and security standards as needed.
• Participate as a member of the Customer Success Team resolving client-side issues and when needed.
• Interacts with users in a professional, courteous, and responsive manner.

REQUIRED EDUCATION & EXPERIENCE:

• Bachelor’s degree in MIS or computer science preferred; or Associate degree in related technical field with between two to five years of relevant experience in cybersecurity and system administration; or any equivalent combination of education and relevant experience
• Prior experience working with Endpoint Protection platforms preferred
• Prior experience with Phishing Email identification preferred
• Prior experience working with Security Incident Event Management preferred

Desired Knowledge, Skills & Abilities:

• Network+, CySa+, or Security+ certifications are preferred
• Knowledge of the MITTRE framework is preferred
• Knowledge of maintaining Windows servers, networks, and networking equipment
• Knowledge of virus and spyware protection tools, security devices and respective software
• Knowledge of network, printer and mail system installation and configuration
• Knowledge of PowerShell scripting
• Knowledge of standard network software packages, business software, and business applications
• Ability to identify suspicious behavior in the form of email, endpoint, etc.
• Ability to learn and apply new network, security, and system techniques efficiently
• Ability to work independently and as a team member and exercise independent judgement
• Ability to troubleshoot security, network, email, identity, and software problems
• Excellent technical communication skills to convey to end users effectively both orally and in writing
• Ability to think logically, analyze and interpret problems and respond with an effective resolution
• Ability to follow complex oral and written instructions
• Ability to be detail-oriented to plan and coordinate multiple tasks and competing priorities
• Self-motivated, adaptable, and committed to continuous learning and improvement
• Ability to maintain confidentiality of protected information

PHYSICAL ACTIVITIES AND REQUIREMENTS:

Lifting and carrying up to 20 lbs.; Frequent sitting, standing, walking, and bending; occasional kneeling, reaching, and stooping; handling office equipment; periodic driving may be required; visual acuity to prepare, read, and organize detailed hard copy and electronic documents; ability to speak and to hear the spoken word in normal face-to-face, web-based, and telephonic business communications. Willingness to travel in a work capacity, including occasional evening, overnight, and weekend hours. Willingness to accommodate occasional meetings and work activities that may be scheduled after normal daytime business hours.

Engle Martin is an Equal Employment Opportunity (EEO) employer.  We are committed to building, growing, and sustaining a diverse and equitable workforce while promoting Our Foundation and core values.  We embrace a welcoming culture that celebrates diverse talent, individual identity, different points of view and experiences.  We support, respect and value every individual’s unique opinion, beliefs, and abilities to better serve our clients, trading partners, workforce, and communities.