Fraud Investigation and Prevention Analyst, Specialist

Posted:
10/1/2024, 8:03:09 AM

Location(s):
Pennsylvania, United States ⋅ Malvern, Pennsylvania, United States

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Business & Strategy ⋅ IT & Security

Workplace Type:
Hybrid

Global Risk and Security (GR&S) at Vanguard enables business strategy, protects client and Vanguard interests (e.g., assets and data), and stewards a strong risk culture. Our teams leverage enterprise-wide insights, deep expertise, and trusted advice so that across Vanguard leaders and crew drive faster, stronger, risk-informed decisions.

Within GR&S, the Enterprise Security and Fraud (ES&F) sub-division is responsible for the global protection of Vanguard crew, property, data, and client assets. We are the trusted advisors that protect the pride of Vanguard with state-of-the-art security and fraud capabilities. We are a world-class destination of highly engaged, passionate, and diverse talent expected to continuously learn and develop in an ever-changing security landscape. Our crew are our greatest resource – by joining our team you will build collaborative long-term relationships and enjoy a suite of benefits that includes comprehensive health and wellness care, work-life balance, and an investment in your future at its core. 

The Fraud Investigation and Prevention Analyst will:

  • Manage and lead incident process and handling of fraud investigations, which includes reviewing and investigating fraud case escalations, determining the action/resolution needed to close the case, participating in the creation and implementation of systems and processes to prevent, detect, and respond to fraud based on fraud intelligence and event analysis.
  • Research and recommend fraud prevention and detection solutions, focusing on development of automated systems and improvements in anti-fraud controls within business systems and processes.
  • Executes fraud policy and procedures consistent with global standards and practices, including making recommendations to management as to the creation of new procedures and archiving outdated procedures.
  • Thoroughly documents case chronology and prepares reports, including those documenting any trends to management and recommends system/policy/procedure changes to mitigate future fraud.
  • Works closely with other teams within the Global Security and Fraud team to recommend and implement fraud prevention and detection measures and controls.
  • Develops and maintains an established network of internally and externally contacts to gather, exchange, and execute on actionable fraud intelligence to best protect Vanguard Crew, information and client assets.
  • Supports the delivery of fraud education, training, and awareness programs. Participates in the development of handbooks and related material. Responsible for department overviews, new hire training and onboarding. Provides guidance, advice, training and mentoring to other members the Global Security and Fraud team in relation on fraud control methods and investigation standards and practices.
  • Participates in special projects and performs other duties as assigned.


What it takes:

  • Candidates should possess advanced understanding of complex cyber fraud.
  • Minimum of five years related work experience associated with fraud detection, investigation, and mitigation.
  • Undergraduate degree or equivalent combination of training and experience. Graduate degree preferred.
  • Professional certification (CFE) required.
  • Candidates should have established experiencing in building robust relationships across diverse elements and have informal leadership experience.
  • Candidate should be adept at data-linking and analysis with experience managing large scale or complex events.
  • Candidates should possess exceptional communication and presentation skills

    Special Factors

    Sponsorship

    Vanguard is not offering visa sponsorship for this position.

    About Vanguard

    We are Vanguard. Together, we’re changing the way the world invests.

    For us, investing doesn’t just end in value. It starts with values. Because when you invest with courage, when you invest with clarity, and when you invest with care, you can get so much more in return. We invest with purpose – and that’s how we’ve become a global market leader. Here, we grow by doing the right thing for the people we serve. And so can you.

    We want to make success accessible to everyone. This is our opportunity. Let’s make it count.

    Inclusion Statement

    Vanguard’s continued commitment to diversity and inclusion is firmly rooted in our culture. Every decision we make to best serve our clients, crew (internally employees are referred to as crew), and communities is guided by one simple statement: “Do the right thing.”

    We believe that a critical aspect of doing the right thing requires building diverse, inclusive, and highly effective teams of individuals who are as unique as the clients they serve. We empower our crew to contribute their distinct strengths to achieving Vanguard’s core purpose through our values.

    When all crew members feel valued and included, our ability to collaborate and innovate is amplified, and we are united in delivering on Vanguard's core purpose.

    Our core purpose: To take a stand for all investors, to treat them fairly, and to give them the best chance for investment success.

    How We Work

    Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.