Position location:  Austin, TX

Role Responsibilities 

Omni-Channel Integration services (OIS) are cross-domain orchestration APIs designed to deliver consistent behavior across diverse customer-facing channels. By abstracting channel-specific complexities, OIS ensures seamless integration and unified experiences, regardless of the interface. As a Staff Software Engineer in the Integrations Engineering team, your primary responsibility is to create a consistent and seamless integration while mentoring and providing help to junior developers.

• Lead work on innovative, actionable and efficient technology solutions to drive Microservices development using Java Spring Boot framework and other API enhancements on the middleware platforms for the assigned region.
• Define, design, and implement complex, multi-tier distributed software systems throughout all phases of the software development process
• Demonstrate strong capabilities in assessing business needs while providing creative and effective solutions in conformance to emerging technology standards
• Execute success through diligent planning, attention to detail, effective delegation, and efficient decision-making
• Interface and collaborate with other engineers in geographically distributed development centers
• Strong emphasis on customer journey, product quality, performance tuning, troubleshooting, and continuous development
• Develop technical & domain expertise and apply in solving product challenges 
• Thorough code reviews
• Estimate engineering effort, plan implementation, and roll out applications with cross-functional and cross-regional impacts
• Share engineering support and release
• Be a culture champion on the team and across the company

Role Requirements 

• Bachelor’s in computer science or related fields with 8+ years of professional experience or master’s with 6+ years of experience.  Equivalent work experience.
• Strong technical skills in architecture patterns, solutions design & development.
• Proven ability to understand business and ability to contribute to technology direction that drives measurable business improvements

• Hands-on experience in designing and building microservices based architecture and platform developed and deployed at scale Hands-on experience in building microservices based architecture and platform developed and deployed at scale.
• Ability to work in a fast paced, iterative development environment and adapt to changing business priorities and to thrive under pressure
• Excellent decision-making, communication, and collaboration skills.
• Strong hands-on experience building applications using Java, Spring Boot framework, Postgress or similar databases, Multithreading, serialization, Externalization, Collections, etc.
• Ability to lead technology projects and mentor junior associates.
• Experience in Core Banking systems and integrations a plus.

• Experience with J2EE technologies, DevOps tools, XML, Web technologies, Web Services Experience with APIs, REST/JSON, Microservices, Observability frameworks (Eg. Dynatrace)
• Someone with a proven track record of writing high quality, efficient code to build new microservices that orchestrate various system functionalities
• Experience solving functional product needs by effectively leveraging open-source technologies
• Experience with agile development methodologies with Test Driven Development (TDD) and CI (Continuous Integration)/CD (Continuous Delivery)
• Proven ability to understand the business and ability to contribute to technology direction that drives measurable business improvements.
• Experience with unit testing and mocking frameworks
• Ability to evaluate business needs and achieve alignment among stakeholders.
• Excellent verbal and written communication skills for managing both direct and indirect talent effectively.

Applicants must be currently authorized to work in the United States on a full-time basis. Western Union will not sponsor applicants for work visas for this position.

Work Shift

HYBRID - Western Union values in-person collaboration, problem solving, and ideation whenever possible. We believe this fosters common ways of working and supports how we execute initiatives for our customers. The expectation is to work from the office a minimum of three days a week.

Benefits

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few
(https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.

Your United States – Specific Benefits Include

• Paid Time Off  
• Medical, Dental and Life Insurance 
• Tuition Assistance Program 
• Student Loan Repayment (below manager level only) 
• Parental Leave 
• One day volunteer time off 
• $0 Money Transfer Fee Discount Code – Quarterly 
• Recognition Program “Game Changers” 
• Employee Discount Program 
• Global Adoption Assistance 
• Global Scholarship Awards Program 
• 401K plan  

For residents of Colorado, California, Connecticut, Delaware, Minnesota, and Pennsylvania: Please do not respond to any questions on this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.

Salary

Annual base salary range is $120,000 – 150,000 USD per year.  Total on-target compensation includes a base salary and short-term that align with individual and company performance. Actual salaries will vary based on candidates’ qualifications, skills, and competencies.

As part of the application process, all applicants are required to take assessments. Western Union has partnered with a 3rd party provider to administer these tests. Applicants will need to provide their name and email address in order to process the assessments. If you have any questions, you may reach out to [email protected]. 

We are passionate about honoring our employee's identity and fostering a feeling of belonging. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws. 

Estimated Job Posting End Date:

03-27-2026

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.