Who we are

American International Group, Inc. (AIG) is a leading global insurance organization. AIG member companies provide a wide range of property casualty insurance in approximately 70 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets and manage risks.

We’re also committed to making a positive difference for our colleagues and in the communities where we work and live. We encourage colleagues to give back to the causes they care most about, supporting these efforts through our Volunteer Time Off and Matching Grants Programs.

Get to know the business

General Insurance is a leading provider of insurance products and services for commercial and personal insurance customers. It includes one of the world’s most far-reaching property casualty networks. General Insurance offers a broad range of products to customers through a diversified, multichannel distribution network.

At AIG, technology is at the heart of everything we do, from underwriting risks to processing claims. The Information Technology team equips our employees with the latest tools to complete their work efficiently and with the highest standards of excellence. The team is responsible for shielding the company’s systems from security risks, while designing technology strategies that enable AIG’s businesses to achieve their goals. AIG’s Information Technology functions include application development and management, enterprise architecture, and technology risk and compliance.

About the role

The Technical Delivery Lead plays a key role in planning, delivery and execution.  You’ll work as part of an engineering organization, helping to solve complex business and technical issues from strategy to execution. You will lead the initiation, planning and execution of large, complex projects and programs ensuring quality while achieving business outcomes.  This position reports to the Director of Application Engineering.

What you need to know:

• Works directly with project teams and management to determine project scope, objectives and budget.
• Coordination with other second line and enterprise-wide programs/projects while partnering with stakeholders across the organization to identify and track key activities, milestones, risks and dependencies. Liaise with architects, technical teams and leadership (both business and IT) across the organization.
• Manage schedule while performing quality reviews. Ensure on-time delivery and in accordance with program specifications.
• Coordination with other second line and enterprise-wide programs/projects while partnering with stakeholders across the organization to identify and track key activities, milestones, risks and dependencies. Liaise with architects, technical teams and leadership (both business and IT) across the organization.
• Understand functional requirements of IT areas in Technology Engineering, Infrastructure, Legal, Risk, and Project Management in order to drive collaboration.
• Measure, track and continuously improve service delivery.
• Manages coordination and direction of large third-party partner relationships.
• Fulfill program governance requirements including senior stakeholder reporting and administration of key program documents.  Manage the production of program/project artifacts, including business cases, requirements, and implementation timelines.

What we’re looking for:

• 6+ years experience in roles reflecting increased technical delivery responsibility; 4+ years project management experience.
• BA/BS Computer Science, Computer Engineering or Related Field; AWS experience beneficial.
• Relationship management and presence: Ability to achieve results in a constantly evolving environment, through influence and communication at all management levels in the organization.
• Possesses strategic thinking and problem-solving skills to facilitate the identification of problems, the design and evaluation of options and execution of solutions.  
• Aptitude in reviewing technical requirements, strategizing cost-efficient techniques while adhering to quality standards. 
• Proven track record of taking ownership and successfully delivering results in a fast-paced, dynamic environment. 
• Excellent data analytical skills with high attention to detail and accuracy.
• Skilled in handling stressful situations with perseverance and professionalism.
• Expertise working on large and transformative projects with a focus on change management.

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Veterans are encouraged

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of belonging

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The diversity of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities.  If you believe you need a reasonable accommodation, please send an email to [email protected].  

IT - Information Technology

Estimated Travel Percentage (%): Up to 25%

Relocation Provided: No

AIG PC Global Services, Inc.