• Information Technology Services – IT Governance

• Full-time, permanent position

• Base salary will be in the range $111,154 - $124,619 + 17% Superannuation (HEW Level 8)

• Based at our vibrant St Lucia campus

About This Opportunity 

We are currently seeking the expertise of a passionate and motivated Change Manager to take ownership of Change Strategy and Change Services in our IT Governance team within Information Technology Services here at UQ! 

UQ is on an exciting technology journey which includes change process maturity uplift and requires a permanent Change Manager to focus on Change Strategy and Services to maintain governance of organisational change management across the IT function and promote effective engagement between ITS and its stakeholders.  

Key responsibilities will include:

• Change Management Leadership and Governance: Lead and govern change management activities for virtual environment projects, enhance organisational change maturity through practical measures aligned with UQ’s frameworks, and develop assurance, reporting, and success metrics. Support IT teams with coaching, governance material, and frameworks to improve change capability and ensure sustainability, benefit realisation, and effective handover to business-as-usual.

• Strategic Change Management: Oversee change initiatives related to the Technology Master Plan, working collaboratively with IT and University stakeholders to embed the plan and governing frameworks for investment planning, prioritisation, and decision-making in the virtual environment.

• IT Project Change Management: Collaborate with project leads and stakeholders to evaluate change impacts, recommend strategies, and determine resource needs. For projects without dedicated change resources, apply structured change management methodologies, including impact assessments, strategy development, resistance management, user readiness evaluation, and integration of change activities into project plans, while creating and maintaining communication frameworks and collateral.

• Stakeholder Engagement and Change Communications: Develop and maintain engagement plans to ensure effective communication with stakeholders, including senior leaders and those impacted by virtual environment changes. Create reusable marketing and communication materials while managing key stakeholder relationships to support change initiatives.

About UQ

As part of the UQ community, you will have the opportunity to work alongside the brightest minds, who have joined us from all over the world.

Everyone here has a role to play. As a member of our professional staff cohort, you will be actively involved in working towards our vision of a better world. By supporting the academic endeavour across teaching, research, and the student life, you will have the opportunity to contribute to activities that have a lasting impact on our community.

Join a community where excellence is at the core of our culture, contributions are valued and a range of benefits and rewards are available, such as:

• 26 weeks paid parental leave or 14 weeks paid primary caregiver leave

• 17% superannuation contributions

• 17.5% annual leave loading

• Access to flexible working arrangements including hybrid working options, flexible start/finish times, purchased leave, and a condensed fortnight

• Health and wellness discounts – fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family

• UQ Study for Staff

• On campus childcare options

• Affordable parking (from just $5.75 a day)

• Salary packaging options

About You

• Qualifications: Postgraduate qualifications (or significant progress) in organisational change, project management, communications, or a related field, or an equivalent combination of experience and education.

• Change Management Expertise: Extensive knowledge and experience in designing and delivering best practice IT change within large, complex organisations, including addressing people and process issues.

• Stakeholder Engagement: Proven ability to consult, partner with, and coach senior leaders and stakeholders to achieve successful change outcomes.

• Communication Skills: Exceptional written, verbal, and interpersonal communication skills, including expertise in crafting and disseminating change communications to diverse audiences.

• Motivation and Leadership: Demonstrated ability to engage and inspire others, generating enthusiasm for new ideas and approaches.

• Technical Awareness: Broad IT knowledge to liaise effectively with technical stakeholders and assess change impacts, alongside proficiency in collaboration tools and software (e.g., Microsoft Office, O365, Teams, Confluence).

• Time Management: Strong ability to prioritise workload, meet deadlines, and maintain a self-motivated, outcomes-focused approach.

• Desirable Experience: Includes delivering change awareness training, working in a Portfolio Management Office, higher education sector experience, and Prosci certification.

The successful candidate may be required to complete a number of pre-employment checks, including right to work in Australia, criminal check, education check etc. 

You must maintain unrestricted work rights in Australia for the duration of this appointment to apply. Employer sponsored work rights are not available for this appointment.

Questions? 

For more information about this opportunity, please contact Carissa Reck, Senior Manager, IT PMO (Portfolio Management Office) via [email protected].  For application queries, please contact [email protected] stating the job reference number (below) in the subject line. Please be aware responses may be delayed during the holiday season.
 

Want to Apply? 

All applicants must upload the following documents in order for your application to be considered:

• Cover letter summarising how your background aligns to the ‘About You’ section  

• Resume 

Other Information 

UQ is committed to a fair, equitable and inclusive selection process, which recognises that some applicants may face additional barriers and challenges which have impacted and/or continue to impact their career trajectory. Candidates who don’t meet all criteria are encouraged to apply and demonstrate their potential. The selection panel considers both potential and performance relative to opportunities when assessing suitability for the role.

We know one of our strengths as an institution lies in our diverse colleagues. We're dedicated to equity, diversity, and inclusion, fostering an environment that mirrors our wider community. We're committed to attracting, retaining, and promoting diverse talent. Reach out to [email protected] for accessibility support or adjustments.

Applications close Wednesday 15th January 2025 at 11.00pm AEST (R-43426).