Senior Analyst, Operations

Posted:
8/20/2024, 5:00:00 PM

Location(s):
Arkansas, United States ⋅ Bentonville, Arkansas, United States

Experience Level(s):
Senior

Field(s):
Operations & Logistics

Position Summary...

What you'll do...

Position Overview: 

We are seeking a motivated and detail-oriented Senior Analyst to join the Driver Research & Insights Team for Spark Driver. This individual will assist in end-to-end research initiatives conducting both qualitative and quantitative methodologies. The ideal candidate will have some experience in project management, stakeholder engagement, and analysis, with a keen interest in assisting in generating actionable insights to impact business decisions. In this role you will be part of a quickly growing part of the business and will help enable expansion and decision making through your research.     

 

 

What You Will Do 

·        Assist in the execution of mixed methods research projects about the gig delivery space including study design (writing surveys, writing discussion guides, etc.), survey programming, data collection, analysis, and reporting 

·        Support collaboration with cross-functional teams and external vendors to drive research initiatives aligned with business objectives 

·        Help in conducting thorough analysis of research findings and translating them into actionable insights and recommendations for stakeholders 

·        Develop and maintain strong relationships with internal stakeholders 

·        Aid in uncovering strategic insights using primary research and internal data to help shape strategies and plans  

·        Stay updated on industry trends, best practices, and emerging methodologies in market research, gig economy, and gig delivery driving 

 

You’ll Sweep Us Off Our Feet If: 

·        You have foundational knowledge or coursework in a broad range of qualitative and quantitative methodologies 

·        You are eager to learn about the gig industry, online delivery, or marketplace economy as well as voice of the driver/customer or loyalty program research 

·        You are comfortable working in a fast-paced environment with day-to-day ambiguity 

·        You have a structured thought process and strong problem-solving skills 

·        You can tell a story with data to help stakeholders make informed decisions 

·        You are a strategic thinker, willing to bridge the needs of the business with research insights 

·        You are comfortable with learning to influence others, managing stakeholders, and communicating clearly 

 

Minimum Qualifications: 

·        Experience and/or passion for quantitative and qualitative research methodologies 

·        Bachelor’s degree or 2 years’ experience in consumer insights, market research, strategy, analytics, and/or brand management 

·        Ability to translate business needs into appropriate research methods 

·        Strong analytical skills to assess, research, interpret and analyze data 

·        Some experience writing and programming surveys and/or discussion guides 

·        Some experience programming and analyzing mixed method studies in research tools such as Qualtrics, Medallia, Alchemer, SPSS, or similar platforms 

·        The ability to build partnerships, communicate, and collaborate effectively within an organization and work in a team setting 

·        Outstanding presentation skills with strong ability to independently translate and communicate data and findings into actionable business insights and recommendations 

 

The above information has been designed to indicate the general nature and level of work performed in the role.  It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process. 

  

Benefits & Perks:  

Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.  

  

Equal Opportunity Employer  

Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions – while being inclusive of all people.  

  

Who We Are 

Join Walmart and your work could help over 275 million global customers live better every week. Yes, we are the Fortune #1 company. But you’ll quickly find we’re a company who wants you to feel comfortable bringing your whole self to work. A career at Walmart is where the world’s most complex challenges meet a kinder way of life. Our mission spreads far beyond the walls of our stores. Join us and you'll discover why we are a world leader in diversity and inclusion, sustainability, and community involvement.  From day one, you’ll be empowered and equipped to do the best work of your life. careers.walmart.com 

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

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You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

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For information about PTO, see https://one.walmart.com/notices.

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Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

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Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

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For information about benefits and eligibility, see One.Walmart.

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The annual salary range for this position is $60,000.00-$110,000.00

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Additional compensation includes annual or quarterly performance bonuses.

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Additional compensation for certain positions may also include:

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- Stock

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications: Bachelor’s degree in Business Administration, Engineering, Operations , or related field OR 2 years’ experience in operations, project management, or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Master's degree in Business Administration, Engineering, Operations , or related field, Project Management Certification

Masters: Business Administration, Masters: Computer Engineering, Masters: Operations Management

Project Management - Project Management Professional - Certification

Primary Location...

702 Sw 8Th St, Bentonville, AR 72716, United States of America

Walmart

Website: http://www.walmart.com/

Headquarter Location: Bentonville, Arkansas, United States

Employee Count: 10001+

Year Founded: 1962

IPO Status: Public

Last Funding Type: Post-IPO Debt

Industries: E-Commerce ⋅ Grocery ⋅ Retail ⋅ Retail Technology ⋅ Shopping