Job Summary

About Us
Intellicene is a leading provider of advanced physical security software solutions, serving enterprise and government customers across the United States. Our platforms integrate AI-driven analytics, access control, video management, and incident response into a single, easy-to-use solution that helps organizations protect people, property, and assets. We are seeking a highly driven, strategic, and network-savvy Professional Services Director to lead market expansion, build deep customer relationships, evolve innovation with our solutions and drive revenue growth.
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Position Summary
This executive role is responsible for overseeing a high-performing Professional Services organization, including an Integration Services team that delivers customized platform integrations and product enhancements, expanding professional services offerings, and supporting the sales organization with new logo acquisition. The ideal candidate will bring 7–10 years of proven success in quota attainment, strategic growth, and solution development. Based in the United States, this role reports directly to the CEO and plays a critical part in shaping customer success and operational excellence worldwide

Why Join Us?
• Join a mission-driven company protecting people and critical infrastructure.
• Opportunity to shape go-to-market strategy in a high-growth sector.
• Competitive base salary + commission + performance incentives.
• Comprehensive benefits (medical, dental, vision, 401k).
• Collaborative, innovative culture where your expertise drives real impact

Job Description

Key Responsibilities

• Lead and manage the global Professional Services organization, including Integration Services teams responsible for customized platform integrations and product customizations.
• Drive global PS business development initiatives, including supporting new logo acquisition and expansion of professional services offerings.
• Develop and execute strategic plans to grow the professional services business and achieve revenue targets.
• Collaborate with Sales, Product, and Engineering teams to align service offerings with customer needs and product capabilities.
• Oversee the successful delivery of complex integration projects, ensuring high customer satisfaction and timely execution.
• Establish and maintain strong relationships with key clients, partners, and stakeholders.
• Develop and implement best practices, methodologies, and tools for service delivery and project management.
• Recruit, mentor, and develop a high-performing team of professional services and integration specialists.
• Monitor key performance indicators (KPIs) and provide regular reporting to executive leadership, including, but not limited to utilization, billable utilization, realization and project on time completion %.
• Ensure compliance with global standards, security policies, and industry regulations.

Worker Type

Regular

Number of Openings Available

1