Location

Queens, New York

Shift:

Day (United States of America)

Description:

Patient Navigator – Case Management - Part Time Days - Rotating Shifts 

You Can Help Make It Possible 

When an individual is in need of emergency care, it is very stressful. And once the urgency has passed, questions may arise such as “what do I do next?,” “how am I going to get to my appointment?,” and “how am I going to pay for this?”  The good news is NewYork-Presbyterian Queens Patient Navigators have answers to these questions, and provide solutions and guidance to our patients during their experience in our emergency department and help ensure they receive appropriate aftercare. 

The Inpatient navigators concentrate on arranging appointments before and after discharge. The Patient Navigator guides patients through the health care system, including providers' offices, hospitals, insurance and payment systems, patient-support organizations and other components of the health care system.  In addition, the Patient Navigator helps to identify barriers that may be preventing patients from receiving timely and high quality healthcare treatment and working to find solutions to those barriers.

Part time days, 9AM - 5 PM, rotating shifts

Preferred Criteria:

• Bilingual language skills

Required Criteria:

• Associates degree focusing in health education or a related field

• Experience working in medical settings and interacting collaboratively with medical teams.

• Working knowledge of HIPPA regulations

• Demonstrates an understanding of population based disease management including community resources.

• Demonstrates an ability to function independently in a goal directed manner while communicating effectively with patient, family, significant others and providers at all levels.  Demonstrates sensitivity to patient/family belief systems, ethnicity and culture as well as socioeconomic background.

Join a healthcare system where employee engagement is at an all-time high. Here we foster a culture of respect, diversity, and inclusion. Enjoy comprehensive and competitive benefits that support you and your family in every aspect of life. Start your life-changing journey today.
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• 2024 “Great Place To Work Certified”
• 2024 “America’s Best Large Employers” – Forbes
• 2024 “Best Places to Work in IT” – Computerworld
• 2023 “Best Employers for Women” – Forbes
• 2023 “Workplace Well-being Platinum Winner” – Aetna
• 2023 “America’s Best-In-State Employers” – Forbes
• 2022 “LGBTQ+ Healthcare Equality Leader” - Human Rights Campaign
• 2022 “Top 50 Companies for Diversity” – Diversity Inc.
• 2022 “Best Company for Multicultural Women” – Seramount
• 2022 “Top Company for Executive Women” - Seramount
• “Silver HCM Excellence Award for Learning & Development” – Brandon Hall Group
• 2022 “Best Adoption Friendly Workplace” - Dave Thomas Foundation

NewYork-Presbyterian Hospital is an equal opportunity employer.

Salary Range:

$21.35 - $34.15/Hourly

It all begins with you. Our amazing compensation packages start with competitive base pay and include recognition for your experience, education, and licensure. Then we add our amazing benefits, countless opportunities for personal and professional growth and a dynamic environment that embraces every person. Join our team and discover where amazing works.