$3,000 SIGN ON BONUS AVAILABLE

Provides clinical support to health care professionals to ensure the delivery of quality health care services.

Practice Overview

The Kentwood location supports a large number of patients and has a wide variety of roles to help treat the patient as a whole. The team includes 10 Medical Assistants,  1 Nurse Tech, 5 Patient Service Representatives, 12 providers that include physicians and mid-levels, 2 behavioral health professionals, RNs, and a pharmacist. We partner with local refugee programs, and support many non-English speaking patients. The office has an onsite a Vietnamese interpreter daily and utilizes ipads for translation services.

Office Culture

Being a large practice, there is room for growth and development within each role. Both the on-site manager and supervisor come from clinical backgrounds. Day to day tasks include rooming patients, obtaining vitals, vaccine and medication administration, in basket work, answering phones, and point of care testing. The person hired into this role will go through an onsite training period where they will be buddied with one of the Senior MAs.

Essential Functions

• Facilitates efficient and effective patient flow including preparing the patient for the visit/admission, and providing specific services and education as determined by the providers in accordance with licensure and policy.
• Performs necessary administrative duties that assure all information is current and updated. Includes maintenance and monitoring of electronic health record in basket.
• Maintains and cleans environment, work area, equipment, and communicates any equipment malfunctions to appropriate department/unit personnel.
• Greets and communicates with patients and significant others in a manner consistent with caring and respect. Communicates, collaborates, and anticipates the needs of the other members of the health care team in order to ensure continuity and quality of care and coordination of services.
• Collects and monitors patient data, reporting patient data and patient needs as directed. Documents care consistent with documentation guidelines, and patient chargeable items/services according to standards.
• Ensures that processes and services are continuously monitored for quality, cost effectiveness and efficiency. Engages in process and quality improvement activities. Makes and implements recommendations to improve operational efficiency and to implement new services for areas of responsibility.
• Engages in continuous study of the entire professional field, including best practices, to maintain the professional competence, knowledge, and skills necessary for the satisfactory performance of all assigned responsibilities. Completes required continuous training and education, including department specific requirements.

Qualifications

• High School Diploma or equivalent Required
• Successful completion of a competency-based orientation program Required
• 1 year of relevant experience working in a physician practice or healthcare setting Preferred

• One of the following Required within 120 Days
• AAMA Certified Medical Assistant (CMA)
• AMT Registered Medical Assistant (RMA)
• NHA Certified Medical Assistant (CCMA)
• NCCT Certified Medical Assistant (NCMA)
• NAHP Certified Medical Assistant (NRCMA)

• AHA or ARC Basic Life Support (BLS) Certification Required within 120 Days

Primary Location

SITE - Kentwood Medical Office Building - 4600 Breton Rd - Kentwood

Department Name

Family Medicine - Kentwood

Employment Type

Full time

Shift

Variable (United States of America)

Weekly Scheduled Hours

40

Hours of Work

Variable 7 a.m. to 7 p.m.

Days Worked

Monday to Friday

Weekend Frequency

N/A

CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.