Location(s)

Jacksonville, Florida

Details

Kemper is one of the nation’s leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture, valuable opportunities for personal development and professional challenge, and a healthy work-life balance can be highly motivating and productive. Kemper’s products and services are making a real difference to our customers, who have unique and evolving needs. By joining our team, you are helping to provide an experience to our stakeholders that delivers on our promises. 

 

Kemper's Information Systems team is looking for an experienced Business Systems Analyst (BSA) to work on the Enterprise Content Management team at our office in Jacksonville, Florida. The BSA will work on multiple projects simultaneously supporting the Kemper enterprise.

 

 

Responsibilities:

You will perform analysis and capture detailed requirements for new and existing systems. You will be the functional expert on the team, and the liaison between business partners, technology teams, other support teams, and external vendors. This role also involves testing to ensure quality of Enterprise Content Management and Workflow applications.

 

 

Qualifications:

• Must possess very good verbal and written communication skills.
• Bachelor’s degree in an Information Systems related discipline or 2+ years of related work

  experience.
• 4 years of formal experience in gathering Business (BRD) and Functional (FRD) requirements.

• Ability to form user stories from gathered business requirements.
• Knowledge of Enterprise Content Management and Workflow software packages such as

  FileNet P8 or other imaging and workflow business solutions are preferred.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams), and Draw.IO.
• Experience in SQL, SOAP UI, and Splunk is a plus.

• 5 years of current IS experience in a software development environment for a large business.
• 4+ years of project coordination experience working with cross functional teams.

• Hands-on experience in the setup, maintenance, and execution of software tests.
• Working experience in HP ALM is a plus
• Knowledge on standard SDLC processes

• Hands-on experience building scripts using Microsoft Power Automate is a plus.
• Knowledge on standard SDLC processes
• Ability to work off business hours to support software releases.
• Must be able to handle working in a fast-paced environment.

• This is a hybrid position working in the office when needed for meetings or events.

 

Kemper is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination.  

Kemper does not accept unsolicited resumes through or from search firms or staffing agencies. All

unsolicited resumes will be considered the property of Kemper and Kemper will not be obligated to pay a placement fee. 

Kemper will never request personal information, such as your social security number or banking information, via text or email.  Additionally, Kemper does not use external messaging applications like WireApp or Skype to communicate with candidates.  If you receive such a message, delete it.  

 

 

 

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