Vice President, Operations

Posted:
8/19/2025, 5:43:10 AM

Location(s):
South Carolina, United States ⋅ Ontario, Canada ⋅ Oklahoma, United States ⋅ Tennessee, United States ⋅ Florida, United States ⋅ Utah, United States ⋅ Manitoba, Canada ⋅ Wyoming, United States ⋅ Alberta, Canada ⋅ New Brunswick, Canada ⋅ Texas, United States ⋅ South Dakota, United States ⋅ North Dakota, United States ⋅ North Carolina, United States ⋅ Santa Cruz, Bolivia ⋅ Wisconsin, United States ⋅ Nova Scotia, Canada ⋅ California, United States ⋅ New Hampshire, United States ⋅ Aliso Viejo, California, United States ⋅ Manitoba, Santa Cruz, Bolivia ⋅ Kentucky, United States ⋅ West Virginia, United States ⋅ Virginia, United States ⋅ New Mexico, United States

Experience Level(s):
Expert or higher

Field(s):
Business & Strategy ⋅ Sales & Account Management

Workplace Type:
Remote

Harris Healthcare BU has an opportunity for a unique individual looking to flex and build on personal and professional strengths in a high-profile role. 

We’re seeking an action oriented and strategically agile leader to own the business strategy and results for a group of healthcare software solutions.  This person will work with customers, team members and partners to implement and support EHR hospital software.

The Harris Healthcare BU has an opportunity for a unique individual looking to flex and build on personal and professional strengths in a high-profile role. 

We’re seeking an action oriented and strategically agile leader to own the business strategy and results for a group of healthcare software solutions.  This person will work with customers, team members and partners to implement and support EHR hospital software.

 

Does this describe you?

  • Prefer more autonomy and less direction in reaching goals 

  • Find collaborating with colleagues energizing 

  • Like to question the status quo 

  • Need to explore “why not?” before dismissing an option 

  • Comfortable experimenting with conflicting concepts 

  • Expect and welcome accountability 

  • Uncomfortable with delays and stagnation 

  • Able to start and sustain meaningful relationships with peers, teams and customers 

  • Thrives in difficult situations and in finding solutions 

  • Get excited by creating and improving processes to streamline implementing software

Those attributes will help in achieving these goals for the role: 

  • Manage all billable and non-billable team activities to improve the billable utilization

  • Monitor, challenge and implement methodologies to speed up the implementation processes

  • Implement processes and practices to achieve financial, employee and client success measures

  • Strategic planning for operational growth

  • ·Collaborate with the R&D department to meet customer requirements and market needs

  • Lead with the Harris Core Values

  • Manage all revenue streams associated with Operations

  • Innovate on ways to efficiently implement new software

  • Create and maintain effective collaboration between the variety of experts on staff 

  • Experience in Project Management

  • Ability to speak French a plus for this position

Our expectation of some actions you will take: 

  • Form cross-functional teams of experts to drive constituent- and customer-driven enhancements 

  • Collaborate with Sales on opportunities, share ownership on wins and losses 

  • Modify current and create new implementation processes that increase competitive advantage 

  • Engage with customers to build lasting, mutually beneficial relationships