Sure Start Business Coach
 

Are you looking for a place where you can bring your organizational skills?

Welcome to Neighborly—the hub of service brands that connects customers to top-notch local experts who repair, maintain, and enhance homes and businesses. Our long-standing business, with over 40 years of experience, is focused on strategic innovation as we build the future of home and business services. Bring your ambition to the table as we unlock new doors together, taking your career to the next level.
 

Bring your experience and be empowered to innovate.

As a Sure Start Business Coach on the Glass Doctor team, a typical day for you will include:

• Mentor Training: Lead and manage the Mentor Training program to prepare new franchise owners for success.

• Franchisee Onboarding: Provide comprehensive training and support to new franchisees, covering software, brand standards, sales, customer service, and resource utilization.

• Field Support: Travel to provide in-person support to new franchise owners and assist with market needs. 15% travel to support market needs.

• Business Growth: Develop and implement a framework to guide new franchise owners towards achieving their first-year goals and long-term growth.

• Operational Support: Document franchisee progress, analyze data, collaborate on communication portals, and coordinate training events.

Bring your skills and be inspired to achieve success.

(Required qualifications)

• Experience: 5+ years of relevant business experience demonstrating strong skills in project management, process improvement, and onboarding. Experience in the franchise industry or related fields is a significant advantage.

  • Experience in franchise or business operations, preferably in a service industry.

  • Background in training and development.

  • Strong customer service skills.

  • Project management experience.

• Skills:

  • Strong training and facilitation skills.

  • Proven mentorship and coaching experience.

  • Excellent organizational and time management skills.

  • Strong written and verbal communication skills.

  • Effective problem-solving skills.

  • Proficiency in relevant software (CRM, LMS, project management, Microsoft).

  • Ability to lift and carry up to 25 lbs.

  • Sense of humor.

• Education: Minimum of an Associate's degree in a relevant field or equivalent experience. A Bachelor's degree is preferred.

• Schedule / in-office requirements: Hybrid, Waco, TX with 15% travel required.

Bring your goals and be enabled to reach them.

• Competitive Pay: Commensurate with experience

• Schedule: Full-time (40+ hours weekly), Monday- Friday 8AM-5PM

• Benefits: Check out our benefits offerings here

• Financial Benefits:  Equity and bonus opportunities

• Perks: We support your well-being with paid time off, holidays, wellness programs, and more.

Neighborly® is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal or state law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity and encouraged to be their authentic self.

Not the right opportunity for you?
Share this job with a friend and follow us on LinkedIn for future opportunity updates.

Brand:

Glass Doctor