Field Operations Support Assistant

Posted:
9/30/2025, 4:15:57 AM

Location(s):
California, United States ⋅ San Diego, California, United States

Experience Level(s):
Junior

Field(s):
Customer Success & Support ⋅ Operations & Logistics

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Provides administrative and clerical support to a funeral home, cemetery, crematory or a combination of these facilities. Duties include greeting the public and providing general information on services offered in a polite manner with a goal to meet and exceed customer expectations.

JOB RESPONSIBILITIES 

  • Working with counselors and arrangers in a team environment
  • Processing Interment Verification documentation and conducting Blind Checks
  • Verifying interment records against the digital files in Laserfiche, AARP and HMIS
  • Processing A/R Adjustments, Check Requests, and Payments
  • Processing Ownership Transfer documents and issuing Certificates of Interment Rights
  • Processing recent interment information, updating records and maintaining detailed logs
  • Completing various weekly, monthly and quarterly reports
  • Scanning old records into HMIS in accordance with the Paperless Initiative
  • Assisting with other administrative tasks or special projects assigned by Management

    MINIMUM REQUIREMENTS

    Education

    • High School or equivalent

    Experience

    • 1 - 2 years of experience in an office clerical or customer service capacity required 
    • Experience working in a customer-focused and fast-paced professional environment required

    Knowledge, Skills & Abilities

    • Working knowledge of office equipment including computers, calculators, copiers, printers, and fax machines at a level consistent with experience
    • MS Office Suite experience preferred
    • Basic mathematics skills required
    • Good verbal and written communication skills
    • Strong organizational skills and detail oriented
    • High level of compassion and integrity
    • Ability to maintain confidentiality

    #SCI

    Compensation:

    Salary: $18.00/hr.- $19.50/hr.

    Benefits:

    Medical*Dental*Vision*Flexible Spending Accounts (health care and dependent care)*Health Savings Account with Company Contribution*Sick Leave*Short-Term Disability*Long-Term Disability*Life Insurance*Voluntary Accidental Death or Dismemberment Insurance*Dependent Life Insurance*SCI 401(k) Retirement Savings Plan with Company match*Employee Assistance Program

    Postal Code: 92121

    Category (Portal Searching): Administration and Clerical

    Job Location: US-CA - San Diego