Field Pharmacy Account Manager

 

The Pharmacy Account Manager is responsible for providing support to Premier member hospital and health system pharmacies to implement and optimize use of the Premier GPO pharmacy portfolio.  The account manager establishes and maintains strong member relationships that enable rapid dissemination of important information regarding our contract portfolios, educational services, consultative offerings, technology products, and other pharmacy-centric solutions.  The account manager provides additional subject matter expertise for field leadership and staff. 

Specific tasks include but are not limited to the following:

• Serves as the account manager to Premier members and field staff for pharmacy topics

• Drives cross functional customer support incorporating internal and external solutions to assist members in driving contract penetration, member value and savings

• Influence purchase decisions with various levels of hospital administration and staff including: pharmacy, supply chain, nursing, physicians, administration, etc.

• Participate in projects as needed to fully support the specific clinical service line

• Manage responses for purchase decision support, including line item price validation, comparative quote analyses, and face-to-face and telephone consultation, etc.

• Create and facilitate member and staff education on product usage and cost efficiencies with various other internal and external subject matter experts

• Monitor and track the sales cycle (from initial lead to close of sale) of Premier suppliers

• Provide technical oversight to contracting staff in the development of contract launch and promotional materials, surveys, second sourcing events, product planning initiatives, and category specific committee meetings/presentations

• Provide timely analyses, reviews contract pricing accuracy, keep data updated, monitor drug product recalls and notify facility pharmacy departments, provide oversight of the FDA’s DSCSA program (i.e. “Track and Trace”)

• Display technical competency working from various data sources, take a request for information and identify the best sources to retrieve the information from

• Demonstrate a high degree of independence and ownership of projects, and summarize data in visually appealing presentations to influence decision making

• Facilitate member education using available resources and materials

• Assist with new member implementation, rostering issues and orientation

• Work with A/P to resolve pending invoice issues.

Key Responsibilities

Responsibility #1

Relationship Management

• Create and maintain effective communication with all assigned members and health-systems. 

• Provide periodic updates to the member regarding their use of Premier services and opportunities to further that penetration. 

• Participate in additional activities that nurture strong member relationships by answering questions and learning about each assigned member to suggest the portfolio of contracts and services that will establish relevance for Premier in their respective pharmacy program.

• Ultimately, the opportunity to unearth additional services and offerings that expand the member’s involvement with Premier.

Responsibility #2

Knowledge Transfer

• Work closely with the membership field services staff assigned to the same members. 

• Provide technical support in answering specific pharmacy questions and follow-up with appropriate materials to ensure the member finds value in their Premier ownership. 

• Expedite the uptake of relevant information and problem resolution.

Responsibility #3

Meeting/Committee Liaison

• Coordinate the content for regional pharmacy meetings as they are scheduled and coordinated by the membership field services staff. 

• May have involvement with negotiation of pharmaceutical purchase agreements.  May participate in discussions with suppliers regarding the sale and delivery of pharmaceutical spend data.

​Required Qualifications

Work Experience:

Years of Applicable Experience - 4 or more years

Education:

High School Diploma or GED (Required)

 

Preferred Qualifications

Skills:

• Hospital Pharmacy

• Account Management

Experience:

• Knowledge of pharmaceutical supply chain desired

Education:

• Master’s degree

 

Additional Job Requirements:

• Remain in a stationary position for prolonged periods of time 

• Be adaptive and change priorities quickly; meet deadlines 

• Attention to detail 

• Operate computer programs and software 

• Ability to communicate effectively with audiences in person and in electronic formats.   

• Day-to-day contact with others (co-workers and/or the public) 

• Making independent decisions 

• Ability to work in a collaborative business environment in close quarters with peers and varying interruptions 

 

Working Conditions: Hospital Environment

 

Travel Requirements: Travel 1-20% within the US

 

Physical Demands: Sedentary: Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves remaining stationary most of the time. Jobs are sedentary if movement is required only occasionally, and all other sedentary criteria are met.

 

Premier’s compensation philosophy is to ensure that compensation is reasonable, equitable, and competitive in order to attract and retain talented and highly skilled employees. Premier’s internal salary range for this role is $80,000 - $148,000. Final salary is dependent upon several market factors including, but not limited to, departmental budgets, internal equity, education, unique skills/experience, and geographic location. Premier utilizes a wide-range salary structure to allow base salary flexibility within our ranges.

Employees also receive access to the following benefits:

·       Health, dental, vision, life and disability insurance

·       401k retirement program

·       Paid time off

·       Participation in Premier’s employee incentive plans

·       Tuition reimbursement and professional development opportunities

Premier at a glance:

• Ranked #1 on Charlotte’s Healthiest Employers list for 2019, 2020 and 2022, and 49th Healthiest Employer in America (2022)
• ​Named one of the World’s Most Ethical Companies® by Ethisphere® Institute for the 13th year in a row
• The only company to be recognized by KLAS twice for Overall Healthcare Management Consulting
   

Employees receive:

• Perks and discounts
• Access to on-site and online exercise classes
• Paid time off to volunteer in their communities

Premier is looking for smart, agile individuals like you to help us transform the healthcare industry. Here you will find critical thinkers who have the freedom to make an impact. Colleagues who share your thirst to learn more and do things better. Teammates committed to improving the health of a nation. See why incredible challenges require incredible people.

Premier is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to unlawful discrimination because of their age, race, color, religion, national origin, ancestry, citizenship status, sex, sexual orientation, gender identity, gender expression, marital status, familial status, pregnancy status, genetic information, status as a victim of domestic violence, covered military or protected veteran status (e.g., status as a Vietnam Era veteran, disabled veteran, special disabled veteran, Armed Forces Serviced Medal veteran, recently separated veteran, or other protected veteran) disability, or any other applicable federal, state or local protected class, trait or status or that of persons with whom an applicant associates. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. In addition, as a federal contractor, Premier complies with government regulations, including affirmative action responsibilities, where they apply.

Premier also provides reasonable accommodations to qualified individuals with a disability or those who have a sincerely held religious belief. If you need assistance in the application process, please reply to [email protected] or contact Premier Recruiting at 704.816.5200.

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