Client Experience Agent

Posted:
4/17/2026, 6:38:51 AM

Location(s):
Hamm, North Rhine-Westphalia, Germany ⋅ North Rhine-Westphalia, Germany

Experience Level(s):
Mid Level ⋅ Senior

Field(s):
Customer Success & Support

Workplace Type:
Remote

[solidcore] is looking for a full-time Client Experience (CX) Agent to join our CX Operations team. Our ideal team member is empathetic, strategic, mission-driven, and puts people first, with a knack for creative problem-solving.  This person will manage both phone and digital communications channels to deliver exceptional client support. You'll be the voice of [solidcore], handling client inquiries through our phone system and digital chat platforms while maintaining our high standards for client care. This position is a remote opportunity and will report directly to the Manager of Client Experience.

[solidcore]

Website: http://www.solidcore.co/

Headquarter Location: Washington, District of Columbia, United States

Employee Count: 251-500

Year Founded: 2013

IPO Status: Private

Last Funding Type: Private Equity

Industries: Fitness ⋅ Health Care ⋅ Personal Development