ACRT Services, Inc.

Full time Regular

Position Summary

The Senior Director of Human Resources is responsible for providing strategic leadership and direction for the organization's Human Resources, Talent Acquisition, Learning & Development, and Employee Engagement functions. Reporting directly to the Chief Executive Officer, this role partners with executive leadership and business unit leaders to develop and execute people strategies that attract, develop, engage, and retain a high-performing workforce while fostering a positive, inclusive, and accountable culture. The Senior Director leads initiatives focused on organizational development, succession planning, talent management, employee relations, performance management, HRIS optimization, and compliance with applicable employment laws, ensuring HR programs and practices align with the organization's strategic objectives and support long-term business success.

Essential Duties & Responsibilities

Strategic Leadership & Planning

• Develop and execute enterprise HR strategies aligned with ACRT Services' strategic objectives.
• Serve as a strategic advisor to the CEO, executive leadership, and business unit leaders.
• Lead organizational development, succession planning, workforce planning, and culture initiatives.
• Partner with IT/IS to optimize HRIS and modernize HR processes.
• Establish and monitor HR metrics and KPIs.

Talent Acquisition & Workforce Planning

• Provide strategic oversight of talent acquisition and onboarding.
• Partner with leaders to identify workforce needs and talent gaps.
• Develop recruiting strategies supporting organizational growth.

Learning & Organizational Development

• Lead Learning & Development strategy and leadership development programs.
• Support performance management and career development initiatives.
• Ensure training aligns with business and customer needs.

Employee Engagement & Employee Relations

• Foster a positive, inclusive, high-performance culture.
• Lead employee engagement and retention initiatives.
• Coach leaders on employee relations and conduct workplace investigations.

HR Operations & Compliance

• Develop and maintain HR policies and procedures.
• Ensure compliance with applicable employment laws.
• Utilize HR analytics and prepare executive HR reporting.

Supervisory Responsibilities

• Provide leadership and direction for the Human Resources, Talent Acquisition, Learning & Development, and Employee Engagement teams.
• Hire, coach, develop, evaluate, and manage team performance while fostering accountability and continuous improvement.

Requirements

Minimum Qualifications:

• Bachelor's degree in Human Resources, Business Administration, or related field.
• 8+ years of progressive HR experience, including leadership in a multi-location organization.
• Experience partnering with executive leadership and leading organizational development, talent acquisition, employee relations, and HRIS initiatives.
• Strong knowledge of federal, state, and local employment laws.

Preferred Qualifications:

• Master's degree in Human Resources, Business Administration, or related field.
• SHRM-SCP or SPHR certification.
• Workday experience.

Desired Skills:

• Strategic HR leadership and business acumen.
• Executive presence and influencing skills.
• Organizational development and succession planning expertise.
• Leadership development and change management.
• Strong communication and interpersonal skills.
• HR technology and analytics proficiency.
• Integrity, discretion, adaptability, and continuous improvement mindset.

Work Environment:

• Hybrid office environment with periodic travel (approximately 15%).
• Collaborative, fast-paced environment supporting a geographically dispersed workforce.
• Works closely with executive leadership, business unit leaders, Operations, Finance, Legal, and Information Technology.
• Balances strategic planning with operational execution across multiple priorities.

We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at [email protected] and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Company: ACRT, Inc.