Seasonal Barista | Trafford Centre, Manchester

Posted:
10/31/2024, 3:20:25 AM

Location(s):
Manchester, England, United Kingdom ⋅ England, United Kingdom

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support ⋅ Sales & Account Management

About Blank Street

At Blank Street, we believe that rituals matter, and that great rituals make your life better. With coffee shops across the US and UK, we are working to transform the high street grab-and-go coffee transaction into an experience that is higher in quality, hospitality, and joy.

What's Brewing...

As a part-time or full-time Seasonal Service Pro/Barista at Blank Street, you’ll join our team during our peak season from November 2025 to the first weeks of January 2025.
Our Seasonal Service Pro’s will work in a fast-paced environment, assisting our core team of Baristas and Shift Leads in crafting our products, ringing up customer sales and preparing food and pastries. All while warmly engaging with our customers, striving on every shift to live our company value of creating a “my home is your home” level of hospitality.

Our Values

  • Magic is in the Details: We value attention to detail in everything we do. We're always thinking about the small things that make a moment meaningful.
  • Move as One: We value people who strive to be the best team player, not individual stars.
  • “My Home is your Home” Hospitality: We look for individuals who treat others the same way they'd treat a guest in their home. We care about presentation, hospitality, and having fun even when things are stressful.

Who you are:

  • A friendly and enthusiastic team player with a passion for excellent customer service; you’re always ready to make your customers’ day
  • A reliable employee who is able to effectively manage time and priorities, including during busy rush periods where a sense of urgency is necessary
  • Passionate about creating delicious coffee and other cafe beverages
  • A strong independent problem solver with proven multi-tasking and communication skills
  • Someone who is curious, adaptable and always willing to learn
  • Comfortable working in a team or independently
  • Comfortable maintaining store safety

What you'll own:

  • Delight our customers with consistent, welcoming and engaging customer service, taking the opportunity to turn every customer into a regular
  • Greet and engage with any and all who walk through our doors, always aiming to make a memorable experience for our customers
  • Accurately and swiftly ring up purchases on our Square Point of Sale
  • Adhere to Health and Safety Regulations and Food Safety Standards at all times
  • Prepare drinks such as; hot brew, cold brew, teas and some espresso based drinks
  • Package food and pastries for all in store, pick-up, and delivery orders
  • Ensure the cafe is clean, stocked and in DOH standards at all times

Requirements:

  • Experience in the customer service or hospitality industry
  • Availability that meets the needs of our cafes
    • Part Time: 15-25 hours per week, 3 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday)
    • Full Time: 30-40 hours per week, 4-5 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday)
    • Availability to work between 8:00 am and 10:00 pm
    • Weekend and holiday availability preferred 
  • You must be authorised to work in the UK

Perks:

  • £12.30
  • Industry-leading pay, bi-weekly payments, pension scheme
  • Unlimited drinks and free food - when on shift
  • 50% off all drinks and food - when you are off your shift

Application & Interview Process:

  • Application Review
  • Online Questionnaire
  • Hiring Manager In-Person Interview
  • Offer